We are seeking an experienced and enthusiastic Scrum Master to join our Program Management team. The ideal candidate will champion the adoption and execution of Scrum practices, ensuring our team delivers high-quality software solutions and exceptional support, primarily for our largest customer. This role demands a servant-leader with outstanding communication skills, who fosters collaboration, resolves impediments, and drives continuous improvement in a dynamic, fast-paced environment.

Responsibilities

Support the Senior Project Manager in overseeing project milestones and deliverables
Participate in internal and external PI (Program Increment) and Sprint Planning meetings to align team efforts
Maintain required ticket hygiene and documentation standards as outlined by team protocols
Collaborate with our Customer Support and VAT/Operations teams to enhance service delivery and operational efficiency
Create and maintain Confluence and Jira dashboards to track progress, metrics, and team activities

Requirements

Experience: 3+ years as a Scrum Master or in a similar Agile, Project Management role. Familiarity with Agile SAFe methodology preferred
Certification: Scrum Master certification (e.g., PSM I, CSM), PMP, CAPM are a plus
Technical Knowledge: Familiarity with AWS, Containers, CI/CD pipelines highly desirable; Aptitude to learn is a must
Skills:
- Strong facilitation and conflict resolution abilities
- Excellent communication and interpersonal skills to engage diverse teams
- Proficiency in Agile metrics and reporting tools
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) preferred
Security Awareness: Understanding of security frameworks (e.g., STIGs, FedRAMP) is an advantage
DoD Security Clearance: Must be eligible; Current clearance is preferred

Benefits

Medical, dental, and vision coverage
Short and long-term disability coverage
Basic life insurance
Optional supplementary life insurance policy available
UKI will cover 100% of your individual premium for medical, dental, vision, disability, and basic life
401k plan with basic safe harbor matching (up to 4% match with 5% contribution)
15 days of PTO annually for either vacation or sick days
12 company holidays (same as 11 federal holidays) plus Christmas Eve

Ultimate Knowledge Institute

Open Positions

Scrum Master