Job Description

Uniserve Communications Corporation is a leading Canadian IT and technology services company with over 30 years of experience helping businesses stay ahead with secure, reliable, and future-ready IT solutions. Headquartered in Vancouver with operations across Western Canada and now expanding services into Ontario, Uniserve provides a full range of managed IT services, cybersecurity, cloud solutions, connectivity and data-centre capabilities to business and enterprise customers nationwide.
We are growing our Ontario presence and seeking a motivated Account Executive to drive sales growth while being committed to intentionally understand the needs of our Client Partners to provide & support solutions that power their security and success.
Key Deliverables

New revenue from new customers
Qualified and active sales pipeline
New customer acquisitions (logos)
Successful handoff to onboarding
Accurate and complete proposals

Core Responsibilities
New Relationship Development

Identify target prospects within defined Ideal Customer Profile
Conduct outbound outreach (calls, email, networking)
Build relationships with decision-makers
Maintain an active pipeline of new opportunities
Track all prospect activity in CRM

Opportunity Qualification

Assess prospect fit based on services, size, and needs
Confirm budget, authority, need, and timeline
Identify technical and operational requirements
Disqualify low-probability or poor-fit opportunities
Document qualification details in CRM

Solution Coordination

Work with T3 SMEs and engineering for technical input
Define scope of services required
Ensure proposed solution aligns with customer needs
Validate feasibility with Operations
Adjust solution based on feedback

Proposal Creation & Presentation

Prepare proposals aligned with pricing and margin targets
Ensure accuracy of scope, pricing, and terms
Present proposals to prospects
Handle objections and refine proposals as needed
Maintain version control and documentation

Deal Closure & Contract Execution

Negotiate terms and pricing within guidelines
Obtain internal approvals when required
Finalize contracts with customers
Ensure all documentation is complete and signed
Transition deals to onboarding

Onboarding Handoff & Coordination

Provide complete information to onboarding
Ensure customer expectations are clearly defined
Participate in kickoff meetings as needed
Confirm onboarding begins smoothly
Address early-stage customer issues

KPIs / Performance Measures

Sales target achievement (%)
Regional revenue growth
New logo adds
Pipeline value vs. target
Close rate
Onboarding success rate

Required Skills & Experience

B2B sales experience (technology, MSP, or services preferred)
Strong prospecting and new business generation skills
Effective qualification and discovery capabilities
Full sales-cycle management experience
Ability to coordinate with technical teams
Strong communication and negotiation skills
Familiarity with CRM systems
Must provide proof of eligibility to work in Canada; no sponsorship or relocation provided

Compensation: CA$60,000 – CA$90,000 per year + commission
Job Type/Location

Full-time, Permanent based in Waterloo, Ontario
Hybrid work model (combining Office, remote and client site visits)

Language: English (required)
Licence/Certification: Class G Licence (required)
Benefits

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
Vision care
On-site parking
Commission and performance incentives
Professional development opportunities
Mileage reimbursement

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Uniserve Communications Corporation

Open Positions

Account Executive