Are you ready to lead lifecycle strategy and aftermarket excellence at a national level? We’re seeking a National Lifecycle Manager to provide strategic and operational leadership for Parts and Service functions across all branches, driving a consistent, profitable, and exceptional customer experience.

What you will do:

Provide strategic and operational leadership for Parts and Service functions across all branches nationwide
Conduct regular branch visits to assess performance, reinforce standards, and support local leadership teams
Build and maintain strong collaborative relationships with factory leadership and peer dealer leaders.
Analyze financial statements and operational KPIs to identify profitability improvements, process gaps, and corrective actions
Monitor and improve national operational health including: Work in Progress (WIP), open documents, Standard Job Code (SJC) usage, Field campaign completion rates, Preventative Maintenance (PM) completion performance, parts-to-VIN compliance, factory A/R aging
Oversee parts pricing models, inventory optimization, and the implementation of consistent national standards
Develop, refine, and support clear “how-to” business processes for all lifecycle operations to ensure consistency and clarity across branches
Drive alignment and execution of Vermeer Corporation initiatives including e-commerce, Fleet progress, Parts with VIN standards, SJC usage, kit completions, and other Lifecycle brand ambassador priorities
Evaluate emerging technology add-ons to enhance operational efficiency, streamline workflows, and elevate the customer experience

What we’re looking for:

· Prior experience with the operation of heavy equipment an asset

· Excellent technical, interpersonal, and troubleshooting skills, as well as organizational and motivational abilities; prepared to take on initiatives, make decisions and accept responsibilities

· Proficiency in major spread sheet/ computer processing applications

· Prior exposure to supply chain would be beneficial

· Proven leadership track record

Travel

Significant travel is expected of this position.

Vermeer Canada

Open Positions

National Lifecycle Manager