Job Description

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.

What will be your agenda?

Have +2 years’ experience in Client Services.
Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
Are flexible to work rotating 8-hour shifts.
Working with internal applications
In case of interest, writing Forex, Stock, and Crypto-related articles
Your written and spoken English and Mandarin/Vietnamese/French/Turkish is impeccable, and your communication skills are highly polished.
Have a Post-secondary degree/diploma in related field.

What are we expecting from you?

Develop customer systems and partner networks to increase brand recognition and revenue.
Support Product Development to increase product value and keep up with market trends.
Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.
Effectively and efficiently manage each client interaction from first contact to resolution
Assist clients in monitoring and managing accounts, this may be in person or over the phone;
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Keep current on WeMasterTrade's products, services, programs, policies and procedures
Manage multiple inbound/outbound client support channels (i.e. phones, email, live chats, in-person)
Resolve client problems in a professional manner, escalating issues as required
Highly motivated and results-driven person
Connect personally with customers to advise them appropriately and clearly on the company's products
Knowledge of Forex and Stock trading
Good organizational skills, good time management, and customer service orientation/experience

And why work for us?

A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillset
You will represent a renowned brand in its industry
Great team of people with a friendly atmosphere
Salary Evaluation every 6 months
A dynamic environment where you won’t get bored
We will train you on financial markets and related topics so you know our business
Motivational remuneration + frequent bonuses for good performance.
Company poker, beer, and many other activities
Employee Program #1 - Employee counseling and coaching: access to 24/7 confidential counseling to help improve their well-being through an employee & family assistance program
Employee Program #2 - HR health checks: one-on-one health checks to help you focus
Employee Program #3 - Employee discounts: provide discounts on brands and Canadian retailers for goods and services
All benefits is eligible to share benefits with your friend and family

If you are a driven individual with a passion for sales and business development, we would love to hear from you. Apply now to join our dynamic team!

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time, Fixed term contract, Casual
Contract length: 12 months
Part-time hours: 40 per week

Salary: $18.00 per hour

Benefits:

Casual dress
Flexible schedule
Paid time off
Store discount
Tuition reimbursement
Vision care
Wellness program

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
On call
Overtime
Weekends as needed

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Burnaby, BC V5H 0J2: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (preferred)

Experience:

Retail sales: 1 year (preferred)
sales: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Shift availability:

Day Shift (preferred)
Overnight Shift (preferred)

Work Location: In person

WECOPY FINTECH INC.

Open Positions

Sales Specialist