Job Description

Salary: $48k - $55k

About Us
Wentworth Hospitality Group is looking for eager and engaged individuals who are passionate about next level guest experience! Our Hospitality division includes four restaurants and a boutique hotel.

Homer Street Cafe is a contemporary restaurant set in the historic Homer Building and new Beasley building in Vancouver's Yaletown district. Created within an open concept kitchen bar; classic comfort cooking takes center stage thanks to a fire engine red rotisserie that roasts all manner of proteins. If you are looking to work within a culture that strives for excellence, creates a welcoming atmosphere and guest experience, are service obsessed and love the hospitality industry, you are the person we are looking for!

Position Summary
The Manager will coordinate daily operations to deliver a high-quality dining experience. Responsibilities include delivering efficient restaurant operations, by maintaining high production, productivity, quality, and excellent guest-service standards.

Leads by living into our Vision, Mission & Values

Restaurant experience in both front and back of the house are required to oversee the dining room, check-in with guests, balance seating capacity, and ensure company policies and industry standards are followed. In addition to maintaining our vision by adhering to our values and management principles, this position must provide the highest level of service to our guests. Reports to the General Manager and works closely with the Sous Chefs & Chef de Cuisine.

Position Responsibilities

Front of House

Coordinate daily Front of the House and Back of the House restaurant operations
Execution of outstanding food & guest service
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Control operational costs and identify measures to cut waste
Executes the pre-shifts
Innovate new ways to capture sales
Motivate & inspire leadership around sales
Demonstrate an Anything is Possible mindset: dream big and play big
Emulate behaviour that drives sales by being on the floor, chatting with guests and help where necessary; no job is too small
Other duties as assigned

People

Ensure all team members understand and maintain operating standards
Motivate team members toward next-level guest service
Address guest concerns, seeking positive resolutions
Assist to train new hires and encourage continued development for existing employee
Ensure brand service standards and proper dress code is always intact
Promote a positive team culture with a "can do" attitude
Promote a passionate and competitive sales-driven environment
Demonstrate, promote, and live by our Leadership Values

Place

Demonstrate and promote a professional atmosphere that sustains top employee and guest safety standards
Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations
Ensure a safe workplace in compliance with WorkSafe BC

Profit

Limit promo & Q.S.A. bills
Find new ways to increase profit
Find new ways to improve systems & efficiency
Waste, spillage, portion control
Achieve Labour budgets every shift
Bar checks- non alcohol, limes, juice. 86'd product
Ensure sales forecasts are accurate, realistic, and achieved every shift

Skills & Qualifications

Education: A post-secondary degree ideally in business management or hospitality
Experience: 2-3 years prior experience in the restaurant industry
Ability to work varied hours
Knowledge about driving sales and meeting financial goals
Results driven individual with demonstrated record of prior success
Excellent interpersonal skills with guests and employees
Conflict resolution skills
Customer service focus and quality orientated
Adaptable and flexible
High energy level, with a tolerance for stressful situations
Understanding of basic accounting principles and budgets
Able to successfully coach and manage people
Driven toward personal development
Computer Skills: Good knowledge of Word, Excel, Outlook, and POS systems

Please apply directly through Wentworth.com via the link provided: https://wentworthrestaurants.bamboohr.com/careers/405

Wentworth Restaurant Inc

Open Positions

Manager (Homer St.)