As the Lead Technician - Field Service, you will be responsible for providing onsite guidance, training, and technical support to field service technicians. You will act as a foreman and will supervise the accurate setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.

Responsibilities:

Liaison between field service technicians, engineering, technical services, and quality assurance divisions.
Performs work to established quality standards and maintains high levels of customer service.
Coordinates, schedules, and provides work direction to field service technicians, Oversees safety of assigned personnel in these activities.
Coordinates maintenance activities
Responsible for the effective and efficient use of assigned personnel, equipment and material resources for assigned projects.
May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
Maintains all tracking forms, logs and records as required, both electronic and written.
Responsible for inspection and limited routine maintenance.
Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
Performs quality assurance inspections as required.
Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.

Qualifications:

High School Degree or Equivalent required; Bachelor’s Degree preferred
Licenses/Certificates/Designations: CDL Class A
4-6 years of field service technician experience
2 years of Class A combination vehicle driving and cargo carrying
Class 7 Forklift certification
Good communication and customer centric attitude
Ability to make technical decisions and use sound judgement in a field setting with limited supervision
First Aid, AED, & CPR certified preferred
OSHA 10 certified preferred
Field Service Technician, Construction or Tradesman experience preferred
Crane and/or rigging experience preferred
Ability to travel 75%-100%

Working Environment:

Driver – Work is generally performed in moving vehicle. Driving required for an extended period with frequent stops and starts. Can be exposed to outdoor weather conditions.
Warehouse – Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.
Outdoors – Work is generally performed in an outdoor environment, but employee may periodically work in a general office or warehouse. Is exposed to all weather conditions including heat, cold, wind, and moisture.

Physical Expectations:

Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
Work may require excessive bending or stooping.
Employee required to walk long distances repeatedly throughout the day.
Employee required to sit and drive a vehicle to perform their job.
Employee required to climb ladders.
Employee required to use hand tools.
Employee uses heavy machinery (e.g., forklift, etc.).

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Wesco

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Lead Technician - Field Service