Job Description

Competition # 2026-214-YPSYouth Worker, In-Home Intensive (2026-214-YPS)Employment Type:(12-month) Contract Salary, CUPE Bargaining Unit (1 Vacancy)Work Hours:40 hours/week Work Setting:Onsite with limited opportunities to work remotelySalary:$60,848.43Application Deadline:July 24, 2026 by 11:59 pm
Program Overview – Youth Programs & Services, In-home Intensive Programs
Turning Point Youth Services (TPYS) is an accredited, non-profit agency serving youth (12 to 24 years of age) and their families in the east end of Toronto. Turning Point’s mission is to empower youth to make positive change, an to accomplish this, it offers a continuum of services for youth and their families with a focus on mental health, housing/sheltering, and youth justice. Turning Point Youth Services and WoodGreen Community Services announced on July 2, 2024 the integration of the two organizations. The combination of these two agencies will enable a more effective and integrated approach to the provision of comprehensive support services for youth in the GTA.

The In-Home Intensive Program (IHIP) is for youth ages 12 to 17 and their families where there are more significant mental health, relationship, or behavioral concerns than can be addressed in counselling alone. Service is provided more frequently by a counselor and/ or youth worker in the home with the youth and parent/ family. The program aims to strengthen individual mental health, family cohesion, and the family’s ability to develop the relationship skills needed. Youth and their parent/ family are required to commit to an individualized plan of 6-9 hours/week. Referrals come through STRIDES Help Ahead centralized point of access.

What You Will Do

Promote a safe and healing environment and establish therapeutic relationships with clients through role modeling consistent with the Agency Mission, Vision and Values
Incorporate into your work a trauma-informed, strengths-based relationship-based philosophy of care and a belief in the resilience of youth and families
Provide intensive services in the community including home-based services. Contacts may occur in person, over the phone, etc.
Ensure the assessment of client needs and goal setting
Assess and understand client mental health needs through a developmental and trauma informed lens, offer and actualize methods of intervention not considered psychotherapy, in compliance with relevant legislation and the CRPO guidelines regarding the Controlled Act of Psychotherapy which identify, limit and control the means of psychotherapy techniques delivered through a therapeutic relationship.
Collaborate within the multi-disciplinary team to develop and implement the case management, interdisciplinary intervention and treatment plans for youth and families.
Participate in the development and empowerment of clients through skill development of daily family and community life
Provide individual, family and group support as indicated
Provide case management services and outreach where needed to assist youth and families in the community
Collaborate in setting up meaningful supports/activities in the community
Communicate to internal and external partners the information needed to set up an individualized service plan
Make regular home visits according to the youth's individualized treatment plan and the schedule established with the rest of the team
Promote and integrate Youth and Family Engagement
Collaborate within the multi-disciplinary team regarding program development/evaluation
Maintain and manage assigned client caseload to ensure achievement of quality/performance targets set by manager/supervisor
Ensure that administrative duties are completed within required timeframes, including the preparation and submission of reports and any other documentation required.
Ensure that client files/records are maintained as per agency standards and in accordance with privacy policies and legislation
Promote an environment of inclusion that promotes equity and respects diversity
Effectively utilize communication systems to convey client and program related information
Represent the Agency in a professional manner when dealing with families, external professionals, general public and community partners
Participate actively in team meetings
Participate in ongoing training and supervision sessions on a regular basis
Participate in all mandatory training provided by the Agency
Work in accordance with all policies and procedures of the Agency
Work safely in compliance with the Occupational Health and Safety Act and the Agency Health and Safety Manual
Work effectively and respectfully as a member of the team
Identify opportunities and make recommendations regarding services, systems, policies and procedures
Participate in the orientation and training of new staff and trainees
Perform other duties as required

What You Bring to the Team

University or College degree and/or diploma in Child & Youth Work and/or Bachelor of Social Work.
Minimum 5 years of relevant experience working with adolescents, preferably in a treatment environment
Demonstrated knowledge and experience providing evidence informed interventions to youth with acute (complex) mental health and substance abuse issues
Demonstrated ability to effectively connect and work with youth, families and the community
Demonstrated knowledge and experience with at-risk adolescents and young adults
Experience in treatment appropriate goal setting; experienced in teaching emotion regulation
Demonstrated understanding of Family Systems, DBT, CBT, MI, attachment-based and trauma informed approaches to understand, contribute and support the implementation of the clinical model and treatment plans
Demonstrated knowledge of appropriate intervention techniques that can be incorporated into the acts of daily living.
Experience in organizing and coordinating activities planned to ensure learning and the acquisition of appropriate attitudes and behaviours
Demonstrated ability to exercise professionalism and sound judgment in conflictual, stressful and crisis situations
Demonstrated ability for problem solving and critical thinking
Strong case management skills
Good computer skills and the capacity to write quality reports within required timeframes
Valid “Understanding and Managing Aggressive Behaviour” certification.
Valid “First Aid/CPR” certification
Completion of required suicide prevention and intervention training.

What Will Set You Apart

Previous family support experience an asset
Ability to demonstrate an anti-oppression approach to practice and work from a client-centered, anti-racism, harm reduction, and trauma informed approach is required.
Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.
Experience working with diverse and marginalized communities, including ethno-cultural and religious groups, LGBTQSS+ youth and youth adults, those impacted by poverty and those involved in youth justice.

This is a collective bargaining unit position with CUPE Local 3501

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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Youth Worker, In-Home Intensive Program (2026-214-YPS)