Job Title: Business Support Analyst
Location: Toronto, Ontario, Canada, M2N 6L9
Duration: 12 months (Possible Ext.)
Pay Range: (42.00 - 44.72)/hr on T4 all-inclusive
Weekly Hours: 32 hrs/week
Job Overview:
We are looking for someone to centrally own an internal consumer project. Work will include fielding business requests to engage with Consumers: Consumer recruitment, screening, scheduling / organizing virtual, in-home and in-store interactions and data integration of Consumer engagements. The role will also include budget management / reporting, and compliance with clients research methodologies. The role will also require some “scrappy outreach” methods to target specific demographics (e.g. Mums with Babies, Students).
On the Job Learning: Consumer research supply chain, qualitative research 101, moderating (for FR), use of ChatGPT.
Job Description:
- Reviews the process requirements by communicating with the clients or users.
- Assists in documentation of client requirements for the product developers to initiate a business plan or design and develop a product.
- An associate business analyst also identifies the opportunities to expand the scope of business by adapting new policies and systems.
- Participates in the testing and launching of new systems; products; services and solicits feedback from end users to suggest improvements.
- Interacts with clients to identify their requirements and expectation from a product or service and provide feedback to staff.
- Involved with training for clients and staff.
Must Have Skills:
- Ability to work with Multiple business partners
- Bilingual English & French
- Budget management/Reporting
- Consumer Outreach
- Consumer recruitment, screening, scheduling / organizing virtual, in-home and in-store interactions and data integration of Consumer engagements
- Dynamic Flexibility
- Learning Agility
- Project Management
- Record keeping
