Education
Secondary (high) school graduation certificate
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficulties
Experience
1 year to less than 2 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week