What will you do:
- Act as the primary IT liaison with multiple interfacing applications, IT infrastructure teams, 3rd party vendors, and business partners for production support on Mainframe applications.
- Perform end-to-end capacity and performance tuning to maintain or improve performance across multiple systems.
- Apply analytical and technical skills to proactively identify, track, manage, and resolve application and infrastructure issues.
- Provide consulting services on new infrastructure initiatives.
- Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs.
- Develop proposals for senior management, as required.
- Partner with both internal and external groups for problem resolution and implementation of support initiatives or defect fixes.
- Adhere to standards concerning process, documentation, and personal conduct.
- Carry the production support mobile on a rotation basis with backup support.
Must-have:
- Strong technical background with 5+ years of experience on various system platforms.
- Strong analytical skills with experience in troubleshooting and analyzing issues within infrastructure and applications.
- Experience in IT development, support, and implementation lifecycles.
Technical skills:
- IBM Mainframe experience: JCL, COBOL, CICS, ZEKE, MQ, DB2, GitHub, JIRA.
- Any experience with Base24, Interact, HPE NonStop, or network knowledge would be a plus.
- Ability to quickly adapt to changing circumstances.
- Always curious and invests energy to learn quickly.
Keywords: Mainframe, COBOL, IMS DBDC, DB2, CICS, JCL, COBOL upgrade, performance tuning, production support, infrastructure liaison.