The Project Manager manages the end-to-end Project management life cycle, from the initiation, planning, execution, governance, control and close-out phases and is responsible for the management on the success of a solution delivered. The role involves a combination of experience in security services, vendor management, and project management proficiency.
Responsibilities
- Project Leadership & Delivery
- Leads and facilitates the end-to-end planning transition and delivery of MSSP transition programs. This includes planning and design sessions, testing, training, product demos, change controls, communication strategies and solution adoption.
- Delivery and planning of Security Operations Center (SOC) services, threat intelligence, incident response, and vulnerability management.
- Drive project execution across multiple internal and external stakeholders including vendor service teams, cybersecurity SMEs, infrastructure teams.
- Vendor Management & Transition Governance
- Track and coordinate all service transition activities to ensure a seamless onboarding of the new MSSP.
- Consolidate and organize all transition-related documentation, including technical and contractual materials
- Oversee the onboarding of new cybersecurity services, ensuring contractual obligations and technical requirements are met
- Manage transition governance, including escalation of issues and resolution of risks during the onboarding phase
- Collaborate closely with the internal IT team, vendor Project Manager and vendor team to align transition activities, scheduling, and priorities
- Provide leadership and set priorities for the Business Analyst (BA) to support transition objectives
- The role is limited to the onboarding phase of the new vendor and does not include ongoing operational management of MSSP services
- Monitor and audit contractual deliverables to ensure all obligations are met following the onboarding of in-scope services
- Review and validate service levels to confirm ongoing compliance with agreed standards after vendor onboarding
Security Operations Readiness
Work closely with the internal Cybersecurity team and leadership to ensure alignment with cybersecurity frameworks (e.g., NIST, CIS, etc.)
Collaborate on validating operational handover criteria, including runbooks, escalation procedures, incident handling workflows, and reporting dashboards
Support and coordinate knowledge transfer activities to ensure SOC analysts are fully trained and enabled
Risk, Compliance & Quality Assurance
Partner with the internal Cybersecurity team to monitor security, operational, and business continuity risks throughout the transition lifecycle
Work with Cybersecurity leadership to ensure compliance with regulatory requirements
Collaborate on service acceptance testing, operational readiness reviews, and post-transition maturity assessments
Qualifications
- Proven experience with either the Agile and/or Waterfall Project Management methodologies.
- IT Project Management experience
- Successfully managed at least 2 projects involving cybersecurity services. The ideal candidate has specific experience of a cybersecurity service transition(s).
- Proven success managing cybersecurity vendor transitions or outsourced service onboarding.
- Minimum 5 years progressive Information Technology experience and a broad knowledge of Information Technology.
- Strong knowledge of Managed Security Services Providers, Security Operations Center (SOC) related services, SIEM, SOAR, and security event monitoring.
- Skilled in executive reporting and stakeholder communication up to C-suite.
- Experience with cybersecurity compliance requirements and frameworks (NIST, CIS, etc.)
- PMP or related project management certification.
- ITIL v3 or v4 certification is considered an asset.