Responsibilities:
· Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes.
· Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards.
· Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions.
· Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience.
· Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
· Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress.
· Consult with clients on changes/modifications, recommend system enhancements, and assist in the development of training plans.
· Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance.
· Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards
Must Haves:
- Experience with Agile project methodology leveraging Jira and/or DevOps
- Experience transposing requirements into coherent user stories
- Strong communications, consultations and interpersonal skills to determine client needs
- Experience working with the business users, IT development teams and external vendors
- Strong business relationship skills as cross-functional collaboration is highly desired.
- Experience related to cyber security projects within large organizations.
Nice to Have:
Prior experience with Public / OPS organizations.