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Site Reliability Engineering Consultant

CGI • Full-time • Toronto, Ontario, Canada • 2d ago

Site Reliability Engineering Consultant

Position Description
We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Site Reliability Engineering Consultant" in our Banking Services Division.

Location - Downtown Toronto (Hybrid - 3 days office and rest remote)

SRE will help elevate the reliability, performance, and efficiency of mission-critical batch workloads across Capital Markets Technology. Will be the technical lead for hands-on automation, application development, host systems engineering, and observability via Dynatrace, with a primary focus on optimizing batch runtimes. If you love shaving milliseconds off latency, removing toil with code, and building resilient systems that just don't fail—you'll thrive here. This role is critical to our operational excellence strategy and will play a key role in maturing our reliability engineering practices across the Capital Markets domain.

Your future duties and responsibilities
• Reliability & Performance: Ensure stability and optimize batch processing pipelines; reduce runtime and failure rates, engineering for resiliency.
• Observability: Implement and maintain monitoring with Dynatrace; create dashboards, alerts, and runbooks.
• Systems Engineering: Manage and tune Linux and Windows systems for performance and resilience.
• Automation & Orchestration: Create/Modify and optimize Airflow DAGs; build CI/CD pipelines for automation.
• Incident Management: Lead incident response, root cause analysis, and postmortems; enforce SLOs and reliability practices.
• Security & Compliance: Apply security best practices and ensure regulatory compliance in systems and automation.

Required qualifications to be successful in this role
• Expert-level Python: Advanced coding, performance tuning, concurrency (async/multiprocessing), testing, and packaging.
• Linux Systems Expertise: Kernel/OS tuning, networking, filesystem optimization, process management, and troubleshooting.
• Dynatrace Mastery: Custom dashboards, KPIs, anomaly detection, tagging strategy, and alerting configuration.
• Airflow Expertise: DAG design best practices, SLA management, scheduler/executor tuning, and scaling strategies.
• Proven experience optimizing batch workloads for performance, reliability, and cost.
• Strong understanding of distributed systems concepts retries, idempotency, backpressure, and data integrity.
• Strong understanding of backend systems and database optimization.
• Proficiency with CI/CD pipelines (GitHub Actions, Azure DevOps, Jenkins) and Infrastructure as Code (Terraform, Ansible).
• Proven experience with containers and orchestration (Docker, Kubernetes).
• Excellent incident management and root cause analysis skills.
• Strong communication and collaboration abilities.

#LI-BN

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.