- Title - Processor Specialist – Finance Operations and IT Asset Management
- The contract is renewed every year on June 30th .
- For now, it will be extended quarterly through June 30th, 2026 , with the potential for extension into FY 2027 .
- Location: Onsite – Downtown, Toronto- (4days onsite- 1 day remote)
Job Description:
Position Overview: This hybrid role combines the responsibilities of a Processor Specialist in Finance Operations with the duties of an On-Site Employee Asset Management. The position involves managing various financial tasks and employee asset management to support the smooth operation of the Finance / IT department and ensure a seamless onboarding experience for new hires. This on-site role requires technical knowledge or a willingness to learn, with the ability to lift 15kg/30lbs.
Key Responsibilities:
Finance Operations & Inbox Management:
- Manage the Finance Group inbox, ensuring timely responses and proper routing of inquiries.
Shipping / Pickups:
- Handle finance mail, including cheque routing and government mail.
Escalation / Support:
- Serve as the local escalation point for accounts payable issues, including invoicing and supplier set-up.
- Provide general support for requests from the Tax & Stat team, such as Single Payment Requests (SPR's) and miscellaneous tax payments via EI template upload.
Employee Asset Management:
- Receive and process orders from the mailroom.
- Tag and complete Confirmation of Receipt (COR) for all capital assets.
- Approve invoices upon receipt.
- Manage and track the deployment of all assets (capital and non-capital) by team.
- Maintain and monitor lab space to support remote workers.
- Provide detailed reports as requested.
Onboarding & Offboarding Support:
- Collaborate with suppliers and the client's tech support to ensure all hardware meets compliance standards.
- Deploy hardware to new hires, ensuring devices are properly configured.
- Liaise with hiring teams and the Support Hub for special requests.
- Manage all related tasks via email, chat, and ticketing systems.
- Oversee the collection and proper storage of assets once employees have offboarded.
Procurement Handling:
- Receive and process purchase requests.
- Submit purchase orders (POs) for approval.
- Track and audit team inventory meticulously.
- Provide detailed reports and account for any missing items.
Onboarding / Offboarding Coordination:
- Manage the corporate cell phone program, including monthly review calls with the mobile management provider (Mindwireless).
- Follow up with employees regarding heavy data usage, long-distance charges, and the Apple Watch program.
Ongoing Coordination:
- Prepare journal entry files to charge back for monthly cell phone carrier charges.
- Submit and/or approve invoices for sub-wide services (e.g., Rogers, Telus, MindGlobal, Allstream, Amex).
- Create and maintain purchase orders (POs) for sub-wide services such as telecom.
- Prepare journal entry files for charging devices issued from inventory to new employees or for full-time employee refresh.
- Support Amex-related issues, including aging balances and refund cheques.
Additional Support/Requirements:
- Co-manage the Support Hub mailbox and ticketing systems end-to-end.
- Cross-train on other team roles and responsibilities.
- Coordinate the E-Waste Program and Loaner Program for the site.
Qualifications:
- Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
- 1+ years of relevant experience in finance operations, asset management, or a similar role.
- Technical proficiency or willingness to learn.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with ticketing systems (e.g., JIRA, ServiceNow) is preferred.
Key Competencies:
- Attention to detail
- Problem-solving skills
- Analytical thinking
- Customer service orientation
- Time management
- Technical aptitude
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with ticketing systems (e.g., JIRA, ServiceNow) is preferred.
If you find it interesting then do share me with your resume on email address- grishma@ifgpr.com
