Locations: Montreal, Toronto, Ottawa
We are seeking an experienced nCino Delivery Manager to support the development of next-generation lending solutions and lead large-scale transformational consulting projects across the Commercial and Wholesale Credit space. This role requires strong banking domain expertise, technology solution leadership, and excellent client-facing skills.
What You’ll Do
- Lead consulting engagements focused on Commercial, Corporate, and Business Lending transformation.
- Re-design operating models for Wholesale Credit institutions.
- Manage end-to-end delivery of Wholesale Credit systems and nCino implementations (scope, cost, schedule, risk, and quality).
- Partner with senior stakeholders to define transformation value, success metrics, and implementation roadmaps.
- Facilitate design thinking sessions and customer journey workshops.
- Shape and contribute to next-generation Wholesale Credit technology offerings.
- Define processes, tools, and delivery standards across transformation domains.
- Build and maintain strong client relationships, including interaction with senior leadership and early C-suite engagement.
- Serve as a trusted advisor by providing strategic guidance and thought leadership.
- Drive business development by developing proposals, SOWs, and identifying new opportunities.
- Support creation of intellectual capital, frameworks, and best practices.
Required Skills & Experience
- 5+ years experience in a professional services or consulting environment (technology or management consulting).
- 3+ years of hands-on experience leading nCino delivery projects (required).
- Strong knowledge of the Wholesale/Commercial Credit lifecycle , including origination, underwriting, fulfillment, and portfolio monitoring.
- Experience leading teams on complex commercial credit transformation programs.
- Expertise with commercial lending platforms (e.g., nCino, Loan IQ, AFS, ACBS).
- Strong analytical, communication, and stakeholder management skills.
- Proven ability to influence senior stakeholders and manage multi-level client relationships.
- Bachelor’s degree required.
- Must be willing to travel.
- English fluency is required due to frequent interactions with business and technology stakeholders across North America and other global regions.
Preferred Qualifications
- French language proficiency (preferred).
- nCino and/or Salesforce certifications.
- Advanced degree or financial industry certifications.
- Experience in sales and delivering banking projects on time.
- Additional banking technology or system certifications.
