Education
College/CEGEP
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Screening questions
Are you authorized to work in Canada?Are you currently a student?Are you willing to relocate for this position?Do you have experience working in this field?
Employment terms options
Flexible hours
Experience
Experience an asset
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week