Title: SharePoint Analyst - Intermediate
Location: 100% Remote
Duration: 12 Month
Job Description:
- Support Microsoft SharePoint environments, including SharePoint 2016 On-Premises and SharePoint Online.
- Perform business analysis and design to support creating SharePoint solutions.
- Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
- Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
- Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the SharePoint environment.
- Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.
- Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
- Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
- Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
- Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
- Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.g. Nintex) as appropriate to meet business needs
- Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
- Guiding business users on the effective use of SharePoint for Enterprise Content Management
- Validation of data used to support migration efforts
- Resolution of day-to-day problems arising through operational support of SharePoint
- Development and implementation of solutions both individually and as a member of SharePoint operations team
- Routine reports that correlate hours worked with operational duties
- Work directly with Government of Alberta technical staff and other stakeholders.
Must Have
Education
The proposed resource must meet or exceed one of the following:
University graduation in computer science or a related discipline and 4-yr relevant experience;
OR
2-yr diploma in computer science or a related discipline and 6-yr relevant experience;
OR
1-yr certificate in computer science or a related discipline and 7-yr relevant experience;
OR
a currently active professional certification or accreditation and 8-yr relevant experience Yes
Work Experience
- Experience as a Site Collection Administrator. 2 years
- Experience preparing and documenting materials for user acceptance testing. 2 years
- Experience troubleshooting forms and workflows (all types). 2 years
- Experience using and supporting ShareGate. 2 years
- Experience with complex SharePoint projects including solutions depending on: managed metadata, workflows, forms, and user interface customization. 2 years
- Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online. 2 years
Nice to Have
Work Experience
- Experience applying patches/updates to SharePoint environments. 2 years
- Experience in developing integrated system and technical design specifications on complex engagements. 2 years
- Experience using PowerShell to manage Farm/Application/Site Collection/Site Features. 2 years
- Experience with disaster recovery testing 2 years
- Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks. 2 years
- Experience with the use of Central Administration on a SharePoint environment. 2 years
- Experience with upgrading Microsoft SharePoint environments and migration of content. 2 years