Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
- This role will be Work From Home (Canada)
The Opportunity: Software Development Manager - SDM
Responsibilities:
● Manage software development projects and ensure that they are delivered on time
and within budget. Represent the software development team to external teams,
stakeholders, and customers.
● Communicate effectively with team members, customers, and external parties.
● Demonstrate empathy towards team members and their concerns.
● Provide leadership to the team and inspire them to achieve their goals.
● Develop a vision for the team and work towards achieving it.
● Make sound decisions that benefit the team and the company.
● Negotiate effectively with external parties to achieve favorable outcomes for the
team, the program and the company.
● Follow up with team members and external parties to ensure that commitments are
met.
● Possess strong operational skills to ensure the team's objectives are met.
● Encourage team members to work without feeling pushed, creating a positive work
environment.
Required skills:
● Experience as Software Development Manager (5+)
● IT PM proven experience
● Experience planning and leading projects - all project phases (4+)
● Experience leading IT Projects of any kind - Infrastructure, Transformation,
Application Development (5+)
● Microservices experience like GCP, AWS or Azure (AWS is preferred)
● Knowledge of Google Spreadsheets including capabilities to produce
presentations and data models including analytical tools (formulas, VLookUp,
charts, graphs and pivot tables) (2+)
● Demonstrated analytical, consulting, negotiation and problem-solving skills (2+)
● Demonstrated experience producing and maintaining project documents and
processes (3+)
● Bachelor’s degree in Computer Science, Computer/Software Engineering,
Information Systems or Applied Mathematics, or equivalent education and/or
experience.
● Ability to clearly and effectively communicate messages