Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #31581: Sr. Project Manager, Substance Use
- Union: Non-Union
- Job Description ID #: A15588
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on December 17, 2025.
- Duration: Up to 12 months
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
SUMMARY OF DUTIES
Reporting to the Manager, Mental Well-Being & Substance Use, the Senior Project Manager, (SPM) will lead, coordinate and manage a broad range of Substance Use related projects that will result in significant value for Public Health Services, internal and external clients and the community. The SPM will be responsible for overall co-ordination of projects, including planning, implementation, monitoring and evaluating Substance Use related initiatives. The incumbent will be required to play a pivotal role in the engagement of community and healthcare partners as part of on-going project work. The SPM will also be responsible for procurement, budgeting, program evaluation, meeting reporting objectives, maintaining contracts and agreements, resource development and continuous quality improvement.
The SPM will have a demonstrated record of strong leadership and guidance, technical competence, customer focus, project management, business planning, quality assurance, financial management, strategic vision, team building, change management, self-motivation, and commitment to results.
The SPM investigates and recommends innovative/creative policies and business processes for improving project effectiveness and efficiency.
A high level of personal integrity and motivation, and excellent written and verbal communication skill are required.
GENERAL DUTIES
Ensures that the assigned projects are delivered with due consideration to the identification and control of project scope, schedule, cost and the management of associated risks.
Oversees and leads a multidisciplinary team assigned to develop and implement action plans linked to the strategic goals of PHS related to substance use.
Accountable for ensuring that project management duties are delivered through the effective and efficient use of financial, and internal and external human resources.
Manages specific projects and investigative assignments such as business process reviews, process improvements or re-engineering, implementation of software to support re-designed business processes, cost-benefit analyses, benchmarking studies, assessment of service delivery compliance with legislated standards, accreditation, training and employee development programs, department’s performance measurement and monitoring frameworks.
Takes a leadership and advisory role in strategic projects and program reviews, business case development, quality assurance, business planning, client relationship management and mentoring of other team members.
Promotes teamwork and provides direction to cross-functional teams, provides clearly defined goals and objectives, provides advice to teams on project issues and problem resolution. The project team may involve internal and external stakeholders.
Provides day-to-day oversight of projects to ensure efficient and effective service to internal and external stakeholders.
Develops and maintains relationships with stakeholders and supports the Manager, Mental Well-Being & Substance Use to identify and develop new opportunities.
Develops and maintains a culture of continuous improvement.
Negotiates with vendors and contractors for supply of services.
Prepares oral and written presentations to management and Board of Health and reports regularly on the status of projects, milestone achievement, fiscal status, change, and risk management. Prepares recommendations and outlines preferred course of action. Prepares written reports to funders as required.
Facilitates public meetings, stakeholder consultation, and internal project meetings and/or sessions.
Administers and monitors the budget for projects in accordance with established Corporate and Public Health Services’ procedures, ensuring that project expenditures are within budgeted levels.
Conducts project evaluations. Evaluates project success and submits process improvement recommendations to manager.
Identifies project assets and barriers and prepares background research.
Prepares Requests for Information (RFI) and Requests for Proposals (RFP) to access external expertise when required. Prepares letters of agreement with external consultants and manages contracted work.
Maintains professional competence in the discipline of project management.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned which are directly related to the normal functions of the job as defined.
QUALIFICATIONS
- Baccalaureate degree in a health or a related discipline pertinent to job functions.
- Previous progressive experience in a Public Health field is preferred, including thorough knowledge of substance use.
- Demonstrated knowledge and skill in public health with working knowledge of applicable Public Health Standards and relevant protocol, policies and guidelines.
- Must possess strong project management, time management and conflict resolution skills. Project Management designation an asset.
- Demonstrated program planning, implementation and evaluation skills.
- Demonstrated ability to effectively manage and motivate a multi-disciplinary project team. Ability to foster a co-operative and harmonious team environment.
- Demonstrated record of strong leadership and guidance, technical competence, customer focus, innovation, team advocacy, staff empowerment and be committed to excellence. Strong negotiation and problem solving skills.
- Possess a high level of personal integrity and be an excellent communicator. Highly proficient facilitation, public relation and presentation skills.
- Knowledge of budget process and budget control.
- Health promotion and community development experience is preferred.
- Continuous quality improvement processes, quality assurance experience is preferred.
- Experience with management of client records, privacy and personal health information.
- Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.
- Working knowledge and understanding of Collective Agreement(s) and unionized environments.
- Must be flexible in work schedules and available to work evenings or weekends as needed.
- Competence with the current suite of Microsoft productivity tools, including PowerPoint, Excel and Word. Familiarity with Visio, Microsoft Project, web-based and statistical software and applications an asset. Progressive work experience / knowledge with technology and databases.
NOTE:The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements ofPolicy HSW-01 Staff Proof of Immunity to Vaccine Preventable Diseases.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
