Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #31611: Senior Analyst, Contracts (Facility Services)
- Union: Non-Union
- Job Description ID #: 6811
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on December 24, 2025.
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
SUMMARY OF DUTIES
Reporting to the Manager of Facilities Operations and Maintenance the Senior Analyst, Contracts will contribute to a dynamic team of experienced facility management professionals and be responsible for providing technical expertise and support to the team by providing contract development services and other contract support functions.
You will assist in achieving Divisional goals and objectives through the effective and efficient use of industry standards, tools and resources, using a best practices approach to acquire quality goods and services and ensure excellent contract performance and service delivery.
GENERAL DUTIES
You will be responsible for the preparation contract specifications and contract management for request for tenders, requests for proposals, requests for quotations. The related duties include, specification development, bid evaluations, inspections, progress payment evaluations, technical acceptance and technical equivalency evaluations for all types of goods and services used by the City of Hamilton in the operation and maintenance of its real estate portfolio.
Oversee and manage both corporate contracts and 70+ operational service contracts, ensuring compliance with organizational policies, legal requirements, and performance standards.
Oversee the new vendor performance program, ensuring effective implementation, monitoring, and continuous improvement.
You will be responsible for communicating with a wide range of people, from external vendors to building operators and senior administrative staff, to investigate and evaluate the need for goods and services.
You will be responsible for making recommendations for new and innovative methodologies, technologies, contract development practices and service delivery methods that are consistent with the City of Hamilton’s requirements for cost efficiency, environmental sustainability and energy efficiency.
You will be responsible for staying current with industry practices, developments, standards, procedures, regulations and educational requirements normally related to procurement practices for facility management operations. You will be expected to provided expertise and knowledge to field staff relating to contract management, facility management services, products, practices and operational compliance.
You will comply with all of the Procurement Policies & Procedures and will maintain a strong working relationship with the City’s Procurement Section.
You will produce analytics, business cases, tracking systems and reports both routinely and on ad-hoc basis You will routinely meet with staff, service providers and vendors to assess and manage contractor performance.
Working knowledge of various facility management software programs as well as MS Office in a Windows environment is a requirement of this position.
You will assist and provide information to various internal departments related to the financial performance and benchmarking of contracts and agreements including assisting with annual budgeting as required.
Excellent written and oral communication skills including high level of comfort with legal language normally found in contracts and agreements related to contract management is a requirement of this position.
You will be accountable for providing excellent customer service to internal client departments, the operations team and other groups as well as outside vendors and suppliers.
You will work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Perform other duties as assigned which are directly related to the major responsibilities of the position.
QUALIFICATIONS
- Demonstrated knowledge of contract administration and specification coordination normally acquired by obtaining post-secondary diploma/certificate in the field of business, facility management and or Operations or an equivalent combination of relevant education.
- Above average technical expertise related to procuremnt principles, practices, drawings and specifications related repairs and maintenance.
- Must possess above average knowledge of computer programs and systems used in the facility management industry.
- Possess a demonstrated record of excellent ability in technical writing and knowledge of repairs and
- Demonstrated record of strong leadership, guidance, customer focus, innovation/creativity and team
- Highly developed analytical, organizational, time management and planning
- Excellent communication, presentation, report writing and interpersonal skills as demonstrated in previous
- Must maintain a valid Class G Driver’s License throughout the term of
THIS POSITION REQUIRES A VALID CLASS “G” DRIVER’S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
