Retail Design & Sales Supervisor
About the Opportunity
Project XIII Staffing is partnering with a client to find a motivated, experienced Retail Design & Sales Supervisor to lead showroom operations, support cabinet design and sales teams, and elevate the customer experience across Rockland and Nepean locations. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment, excels at driving sales, and inspires teams to deliver exceptional service and design excellence.
What You Will Do
- Lead and develop a high-performing retail design and sales team
- Set clear sales goals, conduct performance reviews, and provide coaching
- Oversee daily showroom operations, ensuring a welcoming and polished environment
- Support complex sales opportunities, customer escalations, and pricing strategies
- Implement and refine sales processes to improve workflow and efficiency
- Monitor KPIs, team metrics, and client satisfaction to drive continuous improvement
- Collaborate with internal departments, marketing, and senior management
Qualifications
- 5+ years in retail management, showroom leadership, or sales team management (kitchen, bath, cabinetry, millwork, or home improvement industries)
- Strong understanding of design-to-install workflows and custom cabinetry sales
- Experience leading teams with proven success in sales coaching and performance improvement
- Highly organized, able to manage multiple priorities and deadlines
- Familiarity with 2020, Cabinet Vision, Monday.com, Microsoft Office Suite is a plus
- Valid driver’s license and ability to travel regularly between showrooms
Who You Are
You are a results-driven leader who thrives in a fast-paced, customer-focused environment, with the ability to coach and inspire a team while driving sales performance. You are highly organized, detail-oriented, and able to manage multiple priorities while maintaining a positive and collaborative team culture.
Salary Range
$75,000 - $90,000 based on experience
