Position Summary
The Event Sales & Coordinator is responsible for driving event bookings while planning, coordinating, and executing all aspects of on-site events. This role balances sales, client relationship management, site tours, logistics, and day-of coordination , ensuring each event runs seamlessly and meets Knollwood’s high service standards.
The ideal candidate is highly organized, personable, sales-driven, and thrives in a fast-paced, guest-focused environment.
Key ResponsibilitiesEvent Sales & Client Relations
- Respond to event inquiries via phone, email, and in-person in a timely and professional manner
- Conduct on-site tours of Knollwood’s event spaces (Harris Hall, Hitching Post Tent, outdoor areas, golf course)
- Prepare and follow up on quotes, proposals, contracts, and deposits
- Convert inquiries into confirmed bookings and contribute to event revenue targets
- Serve as the primary point of contact for clients from booking through event completion
Event Planning & Coordination
- Assist clients with event timelines, layouts, logistics, and vendor coordination
- Coordinate details including room set-ups, rentals, décor, bar services, and staffing requirements
- Maintain detailed event files and ensure all information is communicated to internal teams
- Create event orders and schedules for staff, vendors, and management
Day-of Event Management
- Be present on-site for events to oversee setup, execution, and teardown
- Liaise with vendors, staff, and clients to ensure a smooth event flow
- Troubleshoot and resolve issues professionally and efficiently in real time
- Ensure events are executed according to contract and Knollwood standards
Administration & Team Collaboration
- Maintain accurate event records, calendars, and documentation
- Collaborate with golf operations, clubhouse staff, bar service, and management
- Assist with post-event follow-up, client feedback, and invoicing where required
- Support marketing and promotional efforts related to event bookings when needed
Qualifications & SkillsRequired Qualifications
- 2+ years of experience in event coordination, event sales, hospitality, or a related field
- Strong sales skills with the ability to convert inquiries into bookings
- Exceptional customer service and interpersonal communication skills
- Highly organized with strong attention to detail and time management abilities
- Ability to manage multiple events and deadlines simultaneously
- Comfortable working evenings, weekends, and holidays as required
- Proficient in Microsoft Office and/or Google Workspace
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Experience coordinating weddings, corporate events, or golf-course events
- Familiarity with event booking software, CRM systems, or POS platforms
- Knowledge of food & beverage service and event logistics
- Background in hospitality, tourism, or event management
Personal Attributes
- Professional, confident, and personable demeanor
- Proactive, self-motivated, and sales-focused
- Calm and solution-oriented under pressure
- Strong team player with the ability to work independently
- Passion for delivering exceptional guest experiences
