- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficulties
Work conditions and physical capabilities
Fast-paced environmentWork under pressureAttention to detail
Personal suitability
Client focusOrganizedTeam playerTime management
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
