At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIES
- Manage all aspects of retail operation including scheduling, ordering, inventory, merchandising, performance management, training etc
- Oversee and promote operation in the Princess Cafe
- Implement sales goals and other incentive-based programs for sales team
- Receive and direct shipments and orders
- Ensure accurate invoicing inventory and stocking
- Maintain all store security policies
- Assist team with cashiering, stocking and other operational duties when necessary
- Keep record of potential safety and maintenance issues and communicates details to Maintenance/GM Team
- Communicate effectively with all managers and departments to ensure coordination with Retail services, guest needs, quality control, etc.
- Diligently handles/tracks cash, credit, and debit transactions making closing deposits
- Maintain store and arrange displays in an aesthetic and pleasing way to encourage sales
- Maintains a clean, organized, and safe working environment for staff and guests
- Ensures departmental expenditure and labor is kept within budget through best business practices
- Ensure compliance with internal SOPS and company standards
- Assists in planning, leading and chaperoning of staff events.
- Trains and coaches the team to provide excellent, memorable guest service and complete retail procedures.
- Implement sales goals and other incentive-based programs for retail team
- Wears the proper uniform and ensures team appearance and presentation standards are upheld
- Fosters a fun, positive and motivating team culture focused on excellent guest service.
- Offers assistance to guests and teammates where needed
- Be a utility player who can complete a variety of job duties
- Perform other duties as requested by management
REQUIRED SKILLS & QUALIFICATIONS
- 1-2 years retail management experience required
- Knowledge of merchandise costs, labor costs, and controls
- Previous display, merchandising, and cash register operating experience
- Work-ethic and commitment to the team and guest is key
- Willing and able to work solo or as part of a team
- Committed to Safety First and the highest quality of cleaning & sanitizing standards
- Organized with a great eye for detail
- Kind to others and always bring your best
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.