Key Account Manager
LOCATION: Toronto, CA
Relocation Support is not available for this job.
Be a part of a revolutionary change
At Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products!
With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to advance your career in endlessly different directions.
Embracing Diversity, Equity, And Inclusion
We believe that diversity, equity, and inclusion are essential drivers of innovation and success. Our commitment is to create a workplace where everyone feels valued, respected, and empowered to share their unique perspectives.
We celebrate the innovation that diversity fosters and recognize that each employee's capabilities, experiences, and perspectives contribute to our teams and our work.
Purpose of the Job
Develop, negotiate and manage key strategic customer partnerships through joint business planning. Leverage these partnerships to implement priorities and actions in alignment with commercial strategies.
Accountabilities
- Leverage deep knowledge of progressive sales management experience to develop and implement Joint Business Plans specific to the designated national accounts in line with commercial strategies to grow RRP’s (Reduced Risk Products) and manage total RBH portfolio
- Manage designated national accounts at all levels and develop relationships that enable achievement of plans; and communicate all progress of initiatives to internal and external stakeholders
- Influence growth in the category and at Account through effective strategic quarterly planning, fact-based selling and decision-making process using tools and cross functional resources
- Build and maintain strong customer relationships, addressing any customer service issues in a timely fashion
- Manage and monitor customer trade spend through continuous analysis & review of the business performance, to support financial and operational plans
- Work collaboratively with the Field Sales team to effectively communicate banner initiatives, priorities and business details to support flawless execution of the Business Plans at retail level
- Negotiate and maintain joint commercial agreements that improve revenue, profit and performance
- Mentor, coach and support the development of key skills including negotiation and influencing for KAE’s.
Education
- Bachelor’s Degree in Business or related discipline required
Experience
- Minimum 3-5 years’ Account Management or progressive sales management experience preferably in FMCG industry
Other Skills
- Computer proficiency with Microsoft Office (Word, Excel & PowerPoint) Experience working with Nielson data, POS data and an understanding of Category Management
- Relationship Building – Skills at building and maintaining cross-functional relationships internally and customer relationships externally
- Presentation Building & Delivery Skills – Development of presentation documents drawing from all available sources
- Strong Negotiating Skills – The ability to achieve pre-planned results in a meeting or discussion by listening and negotiating for those results with an individual or group
- Project Management Skills –Proven ability to manage multiple projects at a time while paying strict attention to detail
- Communication Skills – Excellent verbal and written communications skills
- Strong Analytics & Eye For Business – Proven track record of success in account management with a focus on fact based, analytical selling
- Self-starter – ability to work independently and as a team member
- People Management skills – experience in leading others through coaching and development
Description of Levels
- Responsible to oversee multiple national accounts that each represent on average approximately 5 to 10% of total revenue
- Total business portfolio range between $100 and $200 million
- Managing one (1) Direct Report
What we offer
We offer the opportunity to join an organization where you can grow in a wide range of business functions. You will have the chance to build your professional expertise, business understanding, and leadership capabilities in a collaborative, challenging environment where we will empower you to take risks, experiment, and explore.
Our company fosters excellence in execution and is comprised of dedicated people all working together to continue to grow our status as industry leaders. We offer our employees a competitive salary, an attractive compensation package, including flexible work schedules (where applicable), health and wellness programs, and attractive benefits options.
For this position, the salary starts at $141,300 with a full range of benefits.
You will also be part of an inclusive, diverse culture where everyone’s contribution is respected. Collaborate with some of the world’s best people and feel like you belong.
Equal Employment Opportunity
We are committed to providing equal employment opportunity regardless of race, ancestry, color, religion, marital/family status (including pregnancy), national origin, sex, sexual orientation, gender identity/expression, immigrant and newcomer status, age, citizenship, or disability.
We strive to recognize and value diversity and equity, and to ensure the inclusion of equity-deserving groups and the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value, respect, and equally support applicants from these groups.
Who we are
Our parent company, PMI, is one of the world’s leading international tobacco companies. In addition to the manufacture and sale of cigarettes, PMI is engaged in the development and commercialization of smoke-free products.
RBH is thrilled to announce that we have been officially certified as a Great Place to Work, a testament to our commitment to fostering a positive and inclusive workplace culture. Click on the following link to learn more about what RBH believes:
https://www.rbhinc.ca/home/what-we-believe.
We welcome and encourage applicants to reach their full potential with us. We use artificial intelligence in the form of an algorithmic software in the application process to create efficiencies when sorting applicants and facilitating an effective screening process. Notwithstanding, the artificial intelligence software does not engage in autonomous candidate rejection and requires human intervention in screening relevant applications. If you are unable to apply for a position online or require any further accommodation during our recruitment process, please contact: AODA.RBH@rbhinc.ca.
Follow us on social media:
#rbh
