Receptionist/Customer Care Representative - Rachel Mah Poy Insurance & Financial Services
Location: 340 Midpark Way SE Suite 320 Calgary AB
Type: Full Time – Monday- Friday 9:00am to 5:00pm
Position Overview:
We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.
Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.
Responsibilities:
- Help our clients with accuracy, thoroughness, & "wow factor" service.
- Direct all incoming calls appropriately to our Sales or Customer Success Departments.
- Complete daily administrative tasks as assigned.
- Perform daily office maintenance and upkeep tasks as assigned.
- Complete daily lead generation activities.
- This role requires both warm and cold calling, and the successful candidate must be comfortable with and excel at- lead generation activities.
Requirements:
- 1 year experience in reception/administrative work (required)
- General Level 1 Insurance License -(preferred/ability to attain)
- Cold Call experience (preferred)
- Excellent communication, written, verbal and listening skills
- Self-motivated, goal oriented and enthusiastic
- Diligent and hardworking
- Proactive in problem solving
Benefits of Working with Us:
- Competitive Hourly Salary & Monthly Bonus Compensation Structure
- Paid Vacation plus Flex Days (used for sick or personal time)
- Annual Team Travel Bonus
- Christmas Bonus Days
- Environment focused on career advancement and personal development
- Additional licensing courses and exams paid to further career by the Agency
This is a Full-time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role
