General Manager

Executive Aviation • Full-time • Halifax, NS, CA • 2m ago

Executive Aviation is seeking an experienced and dynamic General Manager to lead our operation at Halifax Stanfield International Airport (YHZ). This critical leadership role oversees all aspects of station performance, including customer service and ramp operations, while ensuring the highest standards of safety, operational excellence, and service delivery for our airline partners and passengers.
The ideal candidate brings strong aviation operations expertise—both above and below the wing—combined with proven leadership ability in a fast-paced, 24/7 environment. This individual will champion a culture of safety, accountability, and continuous improvement while building a high-performing and engaged team.

About Executive Aviation
Executive Aviation is part of a growing national aviation services platform formed through a strategic partnership between Avjet, Executive Aviation (EA), and Executive Flight Centre (EFC). Together, these organizations combine industry-leading expertise, operational best practices, and advanced tools across multiple aviation services.

Through a shared services model and strong operational alignment, the platform strengthens our commitment to safety, service excellence, and operational consistency across Canada. Our collective goal is to become the leading aviation services provider for airports nationwide, delivering exceptional service to airline partners while supporting long-term growth and opportunity for our people.

Joining Executive Aviation means becoming part of an organization that values performance, collaboration, and the development of its people.

Position Overview
The General Manager is responsible for the overall leadership and performance of the Halifax operation. This includes managing day-to-day airport operations, leading and developing customer service and ramp teams, and ensuring full compliance with company, airline, and regulatory standards.

The General Manager works closely with airline partners, airport authorities, and regulatory stakeholders to maintain operational excellence and strong working relationships across the airport community.

This leader will set clear goals, measure performance, and continuously improve operational outcomes while fostering an environment that supports team member engagement, development, and career growth.

Key Responsibilities
Operational Leadership

Provide overall leadership for station operations, ensuring safe, efficient, and compliant delivery of all services.
Maintain full compliance with company, airline, and regulatory requirements, including security and safety standards.
Monitor operational performance and implement improvements to enhance efficiency, service quality, and reliability.
Ensure station manuals, procedures, and documentation remain current and accessible.

Safety and Compliance

Champion a strong safety culture and ensure safe working environments for Team Members, aircraft, and passengers.
Conduct audits and ensure adherence to regulatory and security directives.
Implement corrective actions where required and continuously improve safety practices.

Financial and Business Performance

Manage station budgets and control operating costs while maintaining service excellence.
Identify opportunities to expand services and generate additional contract revenue.
Monitor operational metrics and implement strategies to improve performance and profitability.

Stakeholder and Community Relations

Serve as the primary liaison with the airport authority, airline partners, Transport Canada, and other airport stakeholders.
Coordinate with third-party vendors including fueling, catering, cleaning, security, and other service providers.
Monitor vendor performance and ensure contractual standards are met.

Team Leadership and Development

Lead, coach, and develop the station leadership team and provide support for them with frontline Team Members.
Manage efficient staffing models and ensuring alignment with budget.
Participate in recruitment, hiring, and workforce planning.
Ensure all training requirements are met including new hire, recurrent, and local training programs.
Foster a culture of accountability, recognition, and continuous learning.

Customer Experience

Ensure exceptional customer service for both airline partners and passengers.
Monitor service standards including baggage handling, on-time departures, and operational reliability.
Coordinate responses to customer feedback and service recovery initiatives when required.

What You Bring

5–8 years of aviation experience in an airline, airport, or aviation services environment
5–8 years of leadership and operational management experience
Experience managing large teams in a 24/7 operational environment
Strong organizational and decision-making skills with the ability to manage competing priorities
Exceptional communication and relationship-building skills with stakeholders at all levels
Demonstrated ability to lead high-performing teams and drive operational excellence
Proven ability to influence outcomes and lead by example
Strong analytical and problem-solving capabilities
Proficiency with Microsoft Office applications including Outlook, Word, and Excel
Ability to obtain and maintain a Restricted Area Identity Card (RAIC) for airport access
Flexibility to work varied shifts in support of a 24/7 airport operation

Why Join Executive Aviation?
At Executive Aviation, we believe our success is driven by our people. We are committed to building a culture where Team Members are empowered to grow, contribute, and succeed.
We offer:

Opportunities to lead and grow within a national aviation services platform
A collaborative culture focused on safety, performance, and continuous improvement
A dynamic and fast-paced airport environment
Participation in an Employee Stock Option Plan, supporting long-term investment and shared ownership in our company’s success

If you are a passionate aviation leader who thrives in a fast-paced operational environment and is committed to building strong teams and delivering exceptional service, we encourage you to apply.