Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #31846: Skate Rental Attendant
- Union: Non-Union
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on March 25, 2026.
- Duration: May - September 2026 (Seasonal Position)
- Vacancy type: This posting is for an existing vacancy (5-6 vacancies).
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
SUMMARY OF DUTIES
Reporting to the Superintendent, Waterfront Operations, the Skate Rental Attendant is responsible for assisting customers with skate rentals, ensuring proper fitting skates, maintaining cleanliness and organization of the skate rental shop, and providing excellent customer service.
GENERAL DUTIES
Greet customers and assist them in selecting rental skates, skate trainer and helmets as requested.
Receive and process rentals through POS System. Receive payment for items rented.
Perform daily cleaning and maintenance.
Ensure all skates are properly sanitized, maintained, and in good condition.
Process and explain rental fees, policies and procedures.
Perform opening and/or closing of rental shop.
Must be able to work independently with little supervision.
Handle customer concerns or complaints in a professional manner.
Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Perform other duties as assigned which are directly related to major responsibilities of the job.
QUALIFICATIONS
- Must be 16 years of age or older.
- Demonstrated strong customer service and communication skills.
- Ability to work in a fast-paced environment.
- Ability to lift 10lbs.
- Availability to work evenings, weekends and holidays.
- Possess and maintain current certification in “Standard” First Aid with CPR Level “C” or be able to obtain within 60 days of employment. (This must be clearly identified on your resume.) All “Standard” First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB). Please refer to the WSIB website www.wsib.on.ca for approved providers. At time of assessment (which could be as early as days after the posting closes), you will be asked to provide “proof” that you possess the required certificate(s).
HOURS: 0 - 24 per week
NOTE: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Records Check (CRC) at their own expense, prior to beginning work in this location.
THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
