Job Description
Job Description
Stock & Order Processor - Overview
Why Join our Team at Prairie Cedar?
- Health & Dental Benefits
- Paid Vacation
- Career Development
- Regular Hours with Built in Flexibility
- Performance Bonuses
About the Role:
As an Order Processor at Prairie Cedar, you’ll play a key role in filling customer orders and maintaining stock levels.
You’ll be responsible for picking and organizing building packages for pick-up or delivery and ensuring a smooth and timely customer experience. Your organizational skills, attention to detail and commitment to operational safety is key to customer satisfaction and operational success.
Customer Service Responsibilities:
- Pick, organize and verify orders for delivery or customer pick-up.
- Utilize appropriate lift truck equipment to prepare and load customer orders (training provided).
- Support customers, re-direct when required, process returns.
- Use terminals to verify inventory, look-up order details and product information.
- Plan ahead for pick-ups and deliveries.
Stock Management and Processing Responsibilities:
- Monitor and maintain optimal stock levels, accuracy and help streamline re-stocking process.
- Communicating with other team members to ensure stock levels on shelves are effective and appropriate.
- Maintain operational safety and cleanliness.
- Moving back stock from designated staging areas to prep for re-stocking using the appropriate equipment as necessary.
- Process incoming stock to ensure it meets grade and appearance standards for their intended use.
Experience/Knowledge Required:
- Ability to work a regular daytime schedule - Monday to Friday and (Saturday mornings on rotation).
- Basic computer skills to identify stock levels and product information.
- Previous forklift and/or lift truck experience is an asset but not required.
- Time management and organizational skills.
- Good communication, customer service and problem-solving skills.
- Ability to read order sheets and invoices.
- Hands-on experience and product knowledge are an asset.
- Comfortable lifting merchandise and organizing orders for customer pick-up or delivery.
- Valid driver’s license.
Company Description
Prairie Cedar operates a specialty lumberyard in Southern Alberta dedicated to the procurement and regional distribution of Western Red Cedar Building Materials in Western Canada.
Western Red Cedar is an appearance building material with tremendous natural attributes making it an ideal solution in applications where natural elements, appearance, durability and long-term (timeless) performance is demanded.
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and product innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected while providing equal opportunity and support to our associates.
Company Description
Prairie Cedar operates a specialty lumberyard in Southern Alberta dedicated to the procurement and regional distribution of Western Red Cedar Building Materials in Western Canada.\r\n\r\nWestern Red Cedar is an appearance building material with tremendous natural attributes making it an ideal solution in applications where natural elements, appearance, durability and long-term (timeless) performance is demanded.\r\n\r\nWe strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and product innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected while providing equal opportunity and support to our associates.
