Astrom Training Solutions Inc.
• Work Location: 2270-21331 Gordon Way, Richmond, BC, Canada V6W 1J9
• Job Type: Full time, Permanent
• Position: Commercial Account Manager Aviation Technology
• Salary: $93,600.00/ per year
• Hours of Work: 30 Hr / Week
The Company
Astrom Training Solutions Inc. is a prominent and forward-thinking leader in the aviation industry, specializing in the provision of state-of-the-art training solutions that cater to the evolving demands of both commercial and private aviation sectors. Renowned for its pioneering approach, the company has been recognized by governmental bodies and awarded grant each year for its innovative development of cutting-edge pilot training programs. These programs incorporate the latest technological advancements, offering unparalleled training in operational safety, flight performance, and efficiency.
At the core of Astrom's offerings is a comprehensive portfolio of products designed to meet the current and future needs of the aviation industry. This includes simulation courseware, immersive AR/VR training environments, and a sophisticated Training Management System (TMS) known as Galaxy. Galaxy provides the most comprehensive suite of modules in the market, including LMS, Exam, Qualification, Training Plan, Scheduling, Smart Sim, Smart Form, and Cockpit Animator. These tools enable airlines and aviation organizations to streamline their training operations, optimize pilot performance, and ensure regulatory compliance.
Astrom's innovative solutions span a wide range of aircraft models, including nearly all Airbus and Boeing aircraft, such as the 737 NG, 737 Max, 747, 777, 787, A320, A350, and more. The company’s VR-based SOP trainer allows pilots to master flight procedures in an immersive environment, while its machine learning-powered QAR data analysis enhances operational insights. Astrom’s IDE engine further helps airlines analyze exam and simulator results, identifying areas for improvement and ensuring continuous learning and development.
Beyond aviation, Astrom’s versatile training solutions are also applicable to other regulated industries, making it a global provider of technology-driven learning solutions. With a focus on adaptability, safety, and excellence, Astrom remains committed to pushing the boundaries of aviation training.
Astrom’s reputation for quality, customization, and customer service has made it a trusted partner for major aviation stakeholders. Positioned at the forefront of the industry, the company is dedicated to shaping the future of pilot training with cutting-edge technology, fostering safety, and operational excellence, and driving innovation on a global scale.
Exhibit B _ Job Duties and Requirements
• Formulate and execute comprehensive business development strategies to drive revenue growth, expand market share, and increase client acquisition in the aviation training sector.
• Develop, implement, and oversee comprehensive sales plans for Astrom Training Solutions’ aviation training products, including simulation courseware, AR/VR training systems, and the Galaxy Training Management System (TMS), to achieve revenue targets and expand market share within Canada and international aviation markets.
• Manage the day-to-day operations of the company’s sales function, setting performance objectives, monitoring sales metrics, and ensuring consistent achievement of established quotas for airline and aviation organization clients.
• Analyze sales performance data, customer demand patterns, and industry purchasing trends to adjust pricing strategies, promotional campaigns, and product positioning for aircraft-specific training solutions such as Boeing and Airbus simulation modules.
• Establish and maintain strong relationships with key airline clients, training departments, and aviation stakeholders, overseeing contract renewals, service agreements, and ongoing account management to ensure customer satisfaction and repeat business.
• Authorize sales transactions, approve major client contracts within delegated authority limits, and oversee negotiation of pricing and service terms to ensure profitability and alignment with company sales objectives.
• Coordinate marketing and promotional initiatives, including trade shows, aviation conferences, digital advertising, and targeted campaigns promoting VR-based SOP trainers, machine learning-powered QAR analytics, and Galaxy TMS modules.
• Monitor inventory and licensing allocations for digital training products and simulation packages, ensuring timely delivery, accurate billing, and proper fulfillment of service agreements with aviation clients.
• Recruit, train, and mentor sales staff with knowledge of aviation training technologies, regulatory requirements, and product specifications, ensuring the team is equipped to effectively present and sell Astrom’s solutions.
• Resolve escalated customer concerns and service issues related to product implementation, system configuration, and training support, ensuring compliance with aviation regulatory expectations and maintaining Astrom’s reputation for quality and reliability.
• Prepare regular sales performance reports, revenue forecasts, and market analysis summaries for senior management, providing recommendations to improve sales efficiency, expand client acquisition efforts, and enhance competitiveness within the aviation training marketplace.
Requirements
Postsecondary education in business administration, commerce, marketing, or a related field is required. Industry-related training in aviation operations or pilot training systems is considered an asset.
Demonstrated knowledge of aviation training products, including simulation courseware, AR/VR training environments, QAR analysis and Training Management Systems (TMS), to effectively support sales and client consultations.
Working knowledge of AQP/EBT training methodologies sufficient to communicate product value and technical features to airline training departments.
Progressive experience in sales, account management, or supervisory roles within the aviation, technology, or regulated training sectors.
Proven ability to meet or exceed sales targets and manage a team responsible for revenue generation.
Experience negotiating sales contracts and managing client accounts with airlines or aviation-related organizations.
Ability to analyze sales performance data, market trends, and customer demand to adjust pricing, promotions, and sales strategies.
Strong leadership and staff supervision skills, including recruitment, training, and performance management of sales personnel.
Excellent communication and relationship-building skills to maintain long-term commercial relationships with aviation clients and internal teams.
