Métis Nation British Columbia
User Support Technician (Information Technology Support Technician)
Competition
# 26-057
Compensation
$18.75 per hour + 4% in lieu of vacation
Location
Hybrid
Surrey
Period of Employment
Summer Jobs
Hours Per Week
35 hours a week for 8 weeks from start date
Date Posted
April 20, 2026
Closing Date
May 6, 2026
About the Opportunity
This position is offered through the Canada Summer Jobs program and is a great opportunity for students or youth looking to gain hands-on experience in a professional, team-based environment.
In this role, you will support users both in person and electronically by identifying, documenting, and resolving technical issues. You will troubleshoot a variety of problems, using user guides, technical manuals, and other resources to find effective solutions. You will also provide guidance and basic training to users, helping them better understand and navigate business systems, networks, and internet tools.
This role offers valuable, practical experience for those interested in technology, IT support, or administrative careers.
As per Canada Summer Jobs program requirements, candidates must be:
- Between 15 and 30 years of age (inclusive) at start of employment
- A Canadian Citizen, permanent resident, or a person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act
- Legally entitled to work according to BC legislation and regulation.
- International students are not eligible. Recent immigrants are eligible if they are Canadian Citizens or permanent residents.
Job Duties
- Communicate with users (in person and electronically) to identify and document technical issues
- Review user guides and technical manuals to research and apply solutions
- Reproduce, diagnose, and resolve user-reported technical problems
- Provide advice, guidance, and basic training to users
- Support business systems, networks, and internet-related issues
- Use and adapt to various technologies (e.g., Word, Excel, databases, and other software)
- Handle sensitive information with confidentiality
- Collaborate effectively in an office and team environment (experience considered an asset)
Education
Does this role sound perfect to you, yet you don’t check every box?
We at MNBC realize that qualifications and experiences may look different for everyone. If this career opportunity is of interest to you and your experience may not perfectly align with every qualification, we still encourage you to apply.
MNBC thanks all applicants for their interest. Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Indigenous (First Nation, Métis, or Inuit). All qualified candidates are encouraged to apply. Only applicants shortlisted for interview will be contacted.
We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations to support you through the application process, please reach out to the People & Culture department at hr@mnbc.ca.
About Métis Nation British Columbia
Métis Nation British Columbia (MNBC) develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism, MNBC strives to build a proud, self-governing, sustainable Nation in recognition of inherent rights for our Métis citizens, assisting in the delivery of services based on policy, process, and specified regulations.
MNBC reflects an equitable, diverse, and inclusive work environment. We respect the unique characteristics, backgrounds, and experiences that our employees bring to the organization and the communities we serve. We are committed to lateral kindness based on Métis cultural values that promote social harmony and healthy relationships.
How To Apply
Email youthjobs@mnbc.ca
Please submit your cover letter and resume to youthjobs@mnbc.ca, using: “User Support Technician (Information Technology Support Technician) - #26-057' in the subject line of the email.
Job Description
