Recreation Facility Clerk - Central Booking Office
(Regular Full-Time) COMP #26019R
North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for a positive, enthusiastic and friendly individual to deliver memorable experiences to our customers.
WHY WORK FOR US?
You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.
GREAT CUSTOMER SERVICE
You are a team player committed to community. You are reliable, responsive to customer needs, and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding our facilities, bookings, programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.
ABOUT YOU
You will deliver excellent front line customer experiences in our Central Booking Office by providing information to the public and making facility bookings (including for outdoor fields and courts, pools, arenas, gyms and facility rooms). You will complete the administrative and clerical tasks associated with those bookings including invoicing and processing payment, initiating and responding to correspondence, and maintaining records. You have excellent attention to detail and the ability to perform a high volume of administrative tasks accurately and efficiently while focusing on creating quality customer service experiences and building strong relationships within the team, with clients, and colleagues.
QUALIFICATIONS AND REQUIREMENTS
Completion of high school supplemented by clerical or business courses and sound related experience including in a supervisory role. Sound knowledge of recreation registration software, MS Excel and Word. Previous customer service experience and training is desirable.
All candidates are required to submit a Police Information Check as a requirement of the position prior to any appointment.
This is a regular full-time position which involves workdays from Monday to Friday, 8:30 AM to 4:00 PM based on an approximate 35-hour work week. The pay for this unionized regular full-time position starts at step 1, $28.37 and ranges up to $33.25 per hour.
CLOSING DATE: MAY 6, 2026
APPLY ONLINE AT: https://nvrc.peopleadmin.ca/postings/2950
We thank you for your interest in employment with the North Vancouver Recreation and Culture and advise that only those selected for an interview will be contacted.
