Booking Supervisor
Competition No: 2026-113
Duration: Temporary Full Time
Salary: $5,212 – 5,419 – 5,645 – 5,882 – 6,127/month
Special Notes: Subject to Note ‘T’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 5/1/26
This position works in the Sports Admin & Programs. This is clerical and supervisory work in evaluating, allocating, coordinating and supervising the processing of booking requests for a variety of municipal facilities. An incumbent of this class reviews, coordinates, and processes the more complex requests for facility booking and allocation; supervises, assigns and reviews the work of Booking Clerks engaged in processing requests; assesses the suitability of rental spaces to meet client requirements; determines fee, insurance and licence requirements; processes payments, issues refunds, and follows up on unpaid invoices; coordinates with parks, technical, custodial and other staff on the set up of spaces; serves as a liaison with internal and external contacts on matters related to the work, and deals with problems and complaints which arise; and participates in the development of business practices, policies and procedures related to the work. Considerable independent judgement and action are exercised in the performance of assigned duties within the framework of established guidelines. Work is reviewed for effectiveness and compliance with established procedures and standards. Performs related work as required.
Qualifications include completion of Grade 12 supplemented by relevant post-secondary courses plus considerable related experience; or an equivalent combination of training and experience. Considerable knowledge of the facilities and amenities available for rent; of client requirements in relation to the facilities booked. Ability to coordinate and evaluate booking requests, and to assess the impact of filming, event and other activities on surrounding spaces; to supervise, assign, and review the work of subordinates engaged in processing facility booking requests; to participate in the development of business practices, policies and procedures related to the work; process a variety of enquiries and complaints and to explain applicable practices, policies and procedures. Skill in the operation of computer systems, applications and equipment related to work.
This is a Temporary Full Time position until December 31, 2026.
Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Mutual Agreement between 7:00 am – 8:00 pm)
Please apply online by May 11, 2026.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted
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We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.
