Operations Manager - 3PL
On-site
$85-95,000
Current Opening
Overseeing and facilitating the supply chain operations of our company, the goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience.
Responsbilities
- Work closely with the General Manager
- Oversee Supply Chain Operations
- Manage customer and carrier relationships
- Negotiate freight rates with carriers for domestic and cross-border TL and LTL
- Source carriers
- Cultivate strong relationships with key customers
- Provide vacation coverage for General Manager
- After hours’ rotation to assist with resolving issues
- Grow and maintain existing and new carrier or customer relationships
- Understand and utilize RMIS to its full potential
- Perform work with a sense of urgency and attention to detail
- Collaborate with the team to provide solutions to customers
- Organize and sort through email inbox to ensure the team has visibility to the appropriate emails
- Transition spot quote customers into dedicated customers
- Improve on win % on a daily basis
- Follow up with customers for additional lanes
- Identify areas of weakness problem solve with team to correct
- Present new ideas and implement them for maximum profitability.
Experience:
- 3 years of Logistics experience in a team lead, supervisory or management capacity
- 3 years of cross border freight experience
- Exceptional communication and negotiation skills
- Knowledge of Load link, RMIS, UFOS, PC miler, Trucker Tool
