user support technician

Canamex-Carbra Transportation Services Inc. • Mississauga, ON, CA • 17h ago

Education: College/CEGEP
Experience: 2 years to less than 3 years

Work setting

Private sector

Tasks

Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficulties

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Work under pressureTight deadlinesRepetitive tasksAttention to detail

Own tools/equipment

Cellular phone

Personal suitability

Client focusEfficient interpersonal skillsInitiativeJudgementTeam playerTime management Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week