Protective Services Clerk
Competition # 26-094
Status: Regular Full-Time
Department: Fire and Rescue Services
Salary: $28.89 - $33.96 per hour
Closing: May 31, 2026
We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story. Come grow with us!
POSITION OVERVIEW:
We have an exciting opportunity within our Fire Services team for a Protective Services Clerk. This position plays an important role in supporting the Fire Department and contributing to community safety.
The ideal candidate will be skilled at managing multiple administrative tasks, coordinating projects efficiently, and providing clerical support across a range of responsibilities. This role also involves liaising with members of the public and staff on fire services matters, so strong communication and interpersonal skills are essential.
The successful applicant will bring excellent organizational abilities, a high level of attention to detail, and the ability to work effectively in a fast-paced team environment
EDUCATION AND EXPERIENCE
Receiving and clarifying information requests to ensure they meet guidelines.
Assisting with clerical work related to fire department operations.
Clarifying departmental processes and procedures to the public and staff.
Keeping accurate records of fire incidents, inspections, and safety reports.
Compiling data for reports on fire department activities and compliance.
Responding to public inquiries regarding fire services and regulations.
Providing administrative support to fire personnel, including timekeeping and scheduling.
Maintaining confidentiality and security of sensitive information.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of modern office practices, procedures, business English, spelling, punctuation and arithmetic.
Sound knowledge of departmental rules, regulations, policies and procedures as they relate to the work performed.
Ability to meet and deal tactfully, courteously and accurately with the public and municipal staff.
Ability to prepare and lay out graphics and written materials in a visually appealing format.
Ability to take and transcribe minutes.
Ability to compose routine letters and memoranda, to arrange format for reports and to input data and maintain filing systems.
Ability to follow oral and written instructions and to learn assigned clerical tasks within a short time.
Ability to make decisions in accordance with the rules, regulations and procedures of the department.
Ability to multi-task and meet tight deadlines.
Ability to operate standard office equipment and to use common software applications such as MS Word, Excel, PageMaker and PowerPoint.
Ability to type 60 words per minute
DESIREABLE EDUCATION AND EXPERIENCE
High school graduation including or supplemented by courses in business office skills or business administration plus sound related experience OR an equivalent combination of training and experience.
LICENCES AND CERTIFICATES
Class 5 Driver’s Licence valid in the Province of British Columbia.
ADDITIONAL INFORMATION
This position deals with highly confidential and sensitive matters. The successful applicant will be required to complete a Police Information Check.
EQUITY STATEMENT
At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting recruitment@mapleridge.ca.
WHAT WE OFFER YOU:
The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.
We thank all applicants for their interest, however, only those under consideration will be contacted.
Apply Now
