Night Auditor

Acclaim Hotel • Calgary, AB, CA • 8h ago

Responsibilities include:

Verify and balance daily transactions, such as room charges and cash receipts
Audit guest accounts to ensure that charges and credits are accurately posted
Prepare and distribute daily reports to management and other departments
Handle guest inquiries and complaints in a timely and professional mannerFollow hotel policies and procedures for cash handling and guest privacy
Perform all front desk duties, such as checking guests in and out, answering phones, and assisting guests with any needs
Monitor and address any safety and security issues during the night shift
Follow up on any unresolved guest issues from previous shifts
Provide assistance to other departments, as needed
Perform other duties as assigned by management