Salary: $85,000 - 115,000 CAD per year, dependent on experience
ERPTechnical Solutions Specialist
VersaFile, an RKO Companyis a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations, and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional, and quick to value.
Role Overview
We are seeking an ERPTechnical Solutions Specialist who will play apivotalrole in delivering successful customer outcomes across two core service areas:
- ERP/ECMmigrations and system integrations usingthedocuflowsuite ofintegrationproducts(d4i)
- Implementation and delivery of docuflow for SAP (d4SAP)
This role sits at the intersection of technical delivery, solution implementation, and customer collaboration. You will work closely with sales, architects, developers, and project managers while owning hands-on execution forERP and ECMmigrations, integrations, and SAPconnecteddocuflowsolutions.
Key Responsibilities
docuflowfor integrations ERP/ECMMigrations & Integrations
- Participate in requirements gathering and design workshops with customers to understand ERP/ECM content management needs
- Analyze existing client content structures, data models, and source systems to support effective migration and integration strategies
- Design, execute, and monitor content migrations from legacy ECM platforms (e.g., OpenText, FileNet, etc.) to modern repositories (e.g., Box, SharePoint Online, etc.) using d4i
- Extract, transform, and load structured and unstructured content while ensuring data accuracy, completeness, and integrity
- Perform data validation, reconciliation, and postmigration quality checks
- Troubleshoot and resolve migration or integration issues with minimal business disruption
- Report on migration status, risks, and key metrics to project leadership
- Identifyprocess improvement opportunities and contribute to reusable migration patterns
docuflowfor SAP Implementation & Delivery
- Participate inrequirements gathering and design workshops with customers to understandERPand content management needs
- Configure and implement d4SAP solutions aligned with customer business processes
- Support implementations across SAP ECC and SAP S/4HANA, includingArchiveLinkand related document management scenarios
- Assistwith solution provisioning, configuration, testing, and deployment
- Deliver solution walkthroughs and demonstrations to customers during implementation
- Support golive activities and provide postimplementation support as needed
- Create andmaintaintechnical and functional documentation
CrossFunctional & Project Contributions
- Collaborate with project managers to support planning, estimates, and delivery timelines
- Work closely with sales, architects, developers, and fellow consultants to deliver endtoend solutions
- Support internal knowledge sharing and continuous improvement initiatives
- Communicate effectively with both technical and nontechnical stakeholders
Key Attributes and Qualifications
- BSc/BA or equivalent experience
- 5+ years in client-facing consulting/delivery
- ERP + ECM implementation, migration, and/orintegration experience
- Presales support (demos, technical Q&A)
- Ownership mindset; accountable for outcomes
- Comfortable balancing hands-on delivery with customer engagement
- Curious and quick to learn new platforms/patterns
- Manages multiple workstreams in active projects
- Sound judgment and decision-making
- Track recorddelivering on time and on budget
Soft-Skills
- Strong written, verbal, and presentation communication
- Influences and aligns stakeholders to drive decisions
- Navigates client organizations to unblock delivery
- Solves complex/ambiguous problems with sound judgment
- Works effectively independently and in teams
- Understands functional design and translates requirements into delivery
- Comfortablepresentingsolutions to technical and executive audiences
Technical Skills
- ECM/ERPcontent platforms: Box, SharePoint Online,M-Files, Documentum,eDocs,Kiteworks,Onbase,OpenText, FileNet (and similar)
- SAP
- ECC/S/4HANA
- ArchiveLink,DMS/DIRS,KPro(or similar document services)
- SAP-integrated document management solutions
- Exposure to SuccessFactors, BTP, and SAP cloud apps
- Databases: SQL, Oracle, DB2
- Storage: on-prem (NAS/SAN) and cloud object storage (AWS S3, Azure Blob, etc.)
- Azure: networking, virtualization, containers
- Scripting/integration: PowerShell; APIs (SOAP/REST); JSON; Java;RegEx
Reporting to:ERP Services Delivery Manager
Location:This role is primarily based in North America (remote work from home),but travelmayberequired. You willbe requiredto work in the Pacific Time zone.
Type:Full-time permanent
Salary:$85,000 - 115,000CAD,dependenton experience
Perks:
- Stable, supportive andgrowth orientedwork environment
- Comprehensive health and benefits plan
To Apply:Pleasesubmityour Cover Letter and Resume
VersaFile'score purpose is to deliver solutions for clients that make a difference.To make a difference, we need people from allwalks of life.By the way, wegenuinely care aboutpeople,and it is embedded into who we are.For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and togetherlet usmake a difference!
We thank all applicants for theirinterest,and we will contact you for an interview if you are short-listed as a candidate.
