Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a Healthcare Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing:
- Build and nurture lasting relationships with healthcare partners, ensuring their satisfaction and trust while driving referral growth
- Serve as the trusted primary contact for healthcare partners, handling inquiries and resolving escalations with care and professionalism
- Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
- Proactively identify and pursue new referral channels through strategic outreach and relationship-building
- Host impactful facility tours, productive partner meetings and engaging events within your territory
- Represent the organization with pride at industry events, conferences and exhibits, expanding your network and influence
- Create customized account plans, including strategic outreach, compelling proposals and well-crafted RFP responses
- Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
- Monitor and analyze referral volumes, territory performance and needs assessments to inform strategic decisions
- Manage budgets, track expenses and align efforts with financial objectives
- Stay ahead of the curve on healthcare policies, funding opportunities and trends in mental health and addiction care
- Work closely with internal teams to align goals and deliver exceptional results for our partners and patients
What we’re looking for:
- Minimum 5 years sales or customer facing experience in healthcare sales such as pharmaceuticals, medical devices or mental health; or experience in insurance, disability management, private executive health clinics, healthcare consulting firms or treatment competitors
- Bachelor’s degree in a health-related discipline is preferred; diplomas in health-related disciplines will also be considered
- Demonstrated success managing accounts, handling objections, building long-term relationships, delivering excellent customer service and achieving goals
- Deep understanding of healthcare in Canada and the access points to it; may have an established network of contacts
- Excel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutions
- Exceptional interpersonal, written and presentation skills that enable you to connect with diverse healthcare professionals, even in high-pressure and formal settings
- Confident using virtual meeting platforms, CRM systems and remote collaboration tools
- Outstanding time management skills and ability to effectively prioritize tasks and manage your schedule
- Analytical and resourceful with a keen ability to gather insights and make informed decisions
- Eager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practices
- Respect for patient confidentiality and upholding privacy regulations with the highest level of integrity
- Collaborative team player who works seamlessly across departments to align strategies and drive results
- Knowledge of business development and budgeting principles to enable sound financial decisions
Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is $80,000 - 110,000 salary
Why work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction related presentations. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
