Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The Housekeeping & Maintenance Supervisor is responsible for coordinating and overseeing the day-to-day work of the Vancouver Harbour Light housekeeping and maintenance team.
Accountabilities:
The incumbent may perform all, some, or similar duties to the listed below:
Assists the Director of Environmental Services in hiring, orientation, training, scheduling, evaluating and daily performance management of housekeeping and maintenance staff; oversees the approval of payroll, time off requests and other leaves of absence of staff
Assists with the annual budget, policy development, staff meetings and other department related planning; assists in the development of policies and procedures, safety plans and protocols
Directs, assigns and monitors the daily work of housekeeping and maintenance staff and ensures compliance with all safety standards and policies & procedures
Oversees general inventory control of the dept and ordering of supplies; ensures in-house linen cleaning and distribution; ensures first aid stations are stocked; participates in annual facility inventory update
Inspects the various areas of the building according to schedules to ensure safety and cleanliness; reports any damage or malfunctioning equipment to the Director; ensures the grounds are in good general appearance
Maintains the general workorder system and ensures prompt attention to building repair and maintenance needs; maintains housekeeping and maintenance logs, participates in and may coordinate scheduled maintenance procedures; ensures maintenance guidelines are in compliance with warranties and contracts
Assists in the monitoring and servicing of major building systems and equipment; coordinates with service contractors in the Directors absence
Participates in the planning of preventative maintenance procedures; recommends and may perform minor repairs to equipment and fixtures; assists in the development of maintenance plans; participates in planning and coordination of renovation projects
Plans and coordinates schedules, furnishing and offices moves, equipment, special projects and events set-up, etc.
Check building automation systems for alarms/alerts and take any corrective measure as needed.
Check and prioritize work requests (system) to ensure all work requests have been attended on timely manner.
Ensures monthly pest control contractors check and correct any logged concerns.
This role may perform other duties and other accountabilities as required.
Working Conditions:
Candidates must be comfortable with working in Vancouver’s downtown eastside and in a multi-program facility. Our programs include community meals, 24-hour and overnight shelters, residential addiction treatment, a correctional residential facility for men on parole, low-income housing, and other services.
Typical shifts are 7.5 hours paid time and 0.5 hours unpaid meal break.
This position works in a 24/7 social services facility, including office, program, and residential areas.
The performance of the job requires:
frequent amounts of walking and climbing stairs
occasional amounts of sitting, and computer use (including repetitive data entry)
regular lifting of up to 30 lbs. (e.g. client’s box of personal effects)
continuous monitoring of the environment
frequent staff and client interaction
This position may encounter critical incidents, e.g. overdoses, first aid emergencies, etc.
This position may be exposed to environmental hazards, including:
Verbally or physically aggressive people
Exposure to infectious diseases, bodily fluids or sharps
Exposure to toxic chemicals (cleaning supplies)
Moving objects (e.g. pallet jacks)
Pests
This position requires the use of universal precautions, and appropriate use of PPE.
This position requires no travel.
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.
Education, Experience, AND Qualifications:
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. Criminal Record Review Program clearance is required for all positions at Vancouver Harbour Light.
Education, Qualifications and Certifications:
Building Service Worker, Boilermaker or Building Controls & Energy Management Certificate or Diploma or equivalent
Current certification in WHMIS, First Aid/CPR, Non-Violent Crisis Intervention, and Mental Health First Aid (or willing to be trained)
Experience and Knowledge:
One year of prior related experience in a supervisory role in a building maintenance-related environment.
Experience working with Building Management System (BMS) programs
Experience with a cloud-based inventory system is an asset.
Skills and Capabilities:
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
Intermediate computer skills, including Outlook
Basic interpersonal and communication skills, including the ability to follow instructions in verbal and/or written English.
Additional language skills are an asset
Hours:
Thurs-Mon 8am-4pm with a 0.5 hours unpaid meal break daily. A total of 37.5 paid hours per week.
Wage rate:
Probationary: $30.35
Post-probationary: $31.10
Compensation:
The target hiring range for this position is $30.35 to $30.73 with a maximum of $31.10.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.
