The incumbent will:
- Coordinate, lead and support the implementation of innovation capacity-building initiatives
- Build capacity for innovation and research throughout the organization by creating and delivering employee engagement, learning, and development opportunities
- Provide innovation support to regional departments and programs as requested
- Enable cross-departmental dialogue, learning, and collaboration through the establishment of networks, working groups or communities of practice to build momentum and advance innovation capacity in the organization
- Promote a culture of continuous improvement through the development of positive relationships and support of staff
- Assess the role and impact of innovation activities in achieving strategic objectives across the organization
- Keep track of emerging issues and trends to assess potential impacts and benefits to Regional programs and services
- Liaise with internal departments and external stakeholders on strategic initiatives
- Represent the Department on internal and external committees, task forces, and working groups
- Build capacity across the organization for systems thinking, user-centered design, leveraging new technologies and working with data
The successful applicant will possess:
- A Degree in Social or Political Science, Public or Business Administration, or a related discipline,
or equivalent combination of education and experience - A Master's Degree would be considered an asset
- Experience applying innovation methods, tools, technologies and techniques in a large organization
- Experience in policy analysis and program delivery and citizen/partner/staff engagement
- Expert facilitation skills with the ability to coach and influence
- Comfort with ambiguity, experimentation, and overcoming challenges
- Experience using various research methods and distilling complex information into insights
- Strong stakeholder management and relationship-building skills
- A proactive attitude toward improving services through equity-informed learning
- Thorough knowledge of the Municipal Act, other relevant legislation, Regional policies and procedures, public policy and administration principles
- Excellent knowledge of data collection and analysis, as well as evaluation methods and continuous quality improvement
- Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and accessible documents
- Superior report writing, public speaking and presentation