Education
College/CEGEP
Tasks
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge
Shell scriptNetworking hardware
Personal suitability
Efficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedTime management
Screening questions
Are you authorized to work in Canada?Do you have experience working in this field?
Experience
1 year to less than 2 years
Health benefits
Dental planHealth care planParamedical services coverage
Financial benefits
Life insurance
Durée de l'emploi: Permanent
Langue de travail: Français
Heures de travail: 35 hours per week