Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.
The Financial Aid Advisor (FAA) independently provides expert advice and guidance to students (and where applicable their parents and/or families) and develops student educational financing plans through critical analysis of a student’s unique financial situation/needs. The FAA identifies, analyzes and resolves multi-faceted, complex issues; provides advice on accessing federal, provincial and institutional funding sources; interprets/delivers government loan and grant programs; and analyzes frequently changing standards and complex requirements, ensuring compliance with multiple programs. Through optimizing student service and the student experience, the FAA impacts Sheridan’s student enrolment and retention in alignment with Sheridan’s strategic enrolment management plan.
The FAA develops/delivers presentations/workshops to students and other stakeholders across Sheridan and externally (e.g. high schools, third party community agencies). Additionally, the FAA leads/supports projects/research updates presented internally and externally to peers. As the subject matter expert for maintaining knowledge and stewardship of Ontario Student Assistance Program (OSAP) regulations, the FAA participates on Sheridan committees, and represents Sheridan on provincial/federal financial aid association committees and working groups
What You’ll Be Doing
- Interpreting/assessing student situations and advising on/recommending student assistance programs (e.g. financial aid, awards, bursaries, scholarships, and on-campus employment opportunities)
- Interpreting, analyzing/explaining to students the policies/procedures for multiple financial aid programs
- Analytically reviewing, evaluating, editing and processing applications for programs e.g. OSAP (part-time, full-time), Bursary for Students with Disabilities (BSWD), Out of Province Programs
- Processing a high volume of documentation for applications
- Evaluating/processing OSAP appeals in compliance with MTCU documentation requirements, OSAP policy guidelines, and appeal criteria requisites
- Analyzing and completing semester withdrawal, bad grades, and full-time, part-time reports in accordance with OSAP and Sheridan policy and procedures
- Working in partnership with Accessible Learning Advisors to resolve issues concerning students’ BSWD equipment and service requirements
- Liaising with a variety of internal and external agencies, including government/agency representatives on behalf of students regarding OSAP eligibility, interim funding, and confirmation of income;
- Performing other duties as assigned.
About You
You have excellent communication, listening and probing skills that allow you to interact with diverse audiences in a professional manner.
Your exemplary organization and time management skills allow you to successfully manage resources and documentation.
Your excellent analytical and problem-solving skills, along with your conviction, perseverance, initiative, and creativity, allow you to take an individual and comprehensive approach to complex student cases.
The successful candidate will also meet the following qualifications:
- A 4 year degree in Business, Education, Finance, Accounting, Social Services, English, Communications or related field of study, along with a minimum of 3 years experience working in an office or academic/educational environment dealing with sensitive and confidential information, meeting Accessibility for Ontarians with Disabilities Act (AODA) and Freedom of Information and Protection of Privacy Act (FIPPA) compliance and assisting students and other clients from various socio-cultural and financial backgrounds. (Equivalency to be considered)
- At least one year of experience working in a Financial Aid Office, and familiarity with financial analysis and planning with Ontario Student Assistance Program (OSAP) policy and application requirements is required.
- Experience developing and delivering training to clients, coop internship students, part-time or temporary workers is necessary.
Who We Are
Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.
Other Details
Faculty/Department: Office of the Registrar
Primary Work/Campus Location: Hazel McCallion Campus (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | On-site at least 3 days/week
Reference #: J0924-1502
Employee Group: Support Staff
Payband: J
Hourly Range: $42.56 - $49.34
Hours/Week: 37.5
Hours: 8:00 am – 4:30 pm
Application Deadline: October 11, 2024
Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.
Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.
