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As the largest city in the Fraser Valley, the City of Abbotsford serves 175,000 residents and counting, located on the traditional territories of the Semá:th, Mathxwí and Leq’á:mel First Peoples.
Abbotsford is a vibrant, cultural and economic hub, home to the Abbotsford Canucks and Abbotsford International Airport. As we continue to grow, we are committed to building strong partnerships and innovating urban design.
At the City of Abbotsford, our people are our greatest asset. While maintaining a work-life balance we offer varied and meaningful career opportunities that make a difference in the community.
Business Systems Support Clerk
Parks, Recreation, & Culture
CUPE, Full Time
Posting #J1026-0795
The City of Abbotsford’s Parks, Recreation & Culture Department is looking for an experienced and self-motivated individual to join their dynamic team as a Business Systems Support Clerk.
This administrative and technical support role provides guidance and assistance on a variety of business processes related to specific business systems while serving as a key resource for users within the Parks, Recreation and Culture Department. The successful applicant will provide troubleshooting support, manage technical support tickets for a variety of software applications, investigate and resolve system-related issues, and respond to user inquiries in a timely and effective manner. In addition, the role supports the development and delivery of in-house training, helping to ensure staff are equipped to use departmental software applications and business systems efficiently and effectively.
This position requires a high degree of initiative and the ability to make good decisions regarding priorities in a fast paced, deadline-oriented work environment. The successful applicant will possess a high degree of technical computer literacy and the ability to investigate efficient ways of providing customer service, support, and/or problem-solving issues, are essential as this position is the department support for all systems.
To be considered for this position you will have:
- Completion of Grade 12, plus post-secondary courses in information technology/computer information systems or a related discipline.
- A minimum two years of business systems support experience applicable to the specific role or an equivalent combination of education and experience.
- Experience with XplorRecreation, KACE & Stone Orchardsoftware would be considered an asset.
This position is unionized, CUPE Local 774, and the hourly rate of pay is from $31.05 to $36.54.
At the City of Abbotsford, we are striving to create a challenging and rewarding environment for our employees to thrive. We’re also committed to creating a workplace that fosters a culture of diversity and inclusion by attracting; retaining and developing a talented and diverse workforce that broadly reflects the community and citizens we serve. As such, we encourage applications from individuals from all genders, backgrounds and underrepresented groups. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.
To apply, please visit us online using the link below.
Closing Date: November 12, 2026
