Tasked with driving sales growth and execution excellence within an assigned geographical territory of retail locations (up to 60 stores), the Territory Manager (TM) serves as a key sales catalyst, building deep relationships with retail partners to align on sales goals and execution. Key responsibilities include supporting data-driven training programs , mentoring store associates to increase sales proficiency, selling in additional client promotional assets, and orchestrating sales events to drive immediate product movement.
RESPONSIBILITIES
Specifically, the Territory Manager will be responsible for:
- Driving Territory Sales: Actively owning sales metrics, market share expansion, and volume growth for the appliance portfolio within the assigned territory.
- Retail Partner Training: Conducting engaging product demonstrations and training sessions for retail sales associates (RSAs) to increase brand advocacy, product knowledge, and recommendation rates.
- Relationship Management: Developing and maintaining positive, professional, collaborative relationships with store managers, key dealers, and retail partners to ensure client satisfaction and maximize floor presence.
- Merchandising & Brand Presence: Ensuring the client's appliance displays, point-of-purchase (POP) materials, and visual merchandising meet pristine brand standards on the retail floor.
- Market Insights & Feedback: Tracking and reporting on competitor activity, market trends, stock levels, and regional opportunities to corporate and client stakeholders.
- Operational Excellence: Managing assigned territory travel budgets, expenses, and promotional calendars efficiently to achieve measurable quarterly performance goals.
QUALIFICATIONS
- Undergraduate degree preferred with an emphasis in Business or Marketing desired.
- Minimum 3-5 years' experience in retail operations, field sales, or corporate account management required (experience in home appliances, consumer electronics, or durable goods is highly preferred).
- Excellent communication, presentation, and relationship-building skills required.
- Requires a flexible schedule with the ability to work occasional weekends or event hours based on business needs.
- Exceptional skills in customer service, time management, self-confidence, accountability, and territorial analysis.
- Strong ability to leverage remote business tools, retail data applications, and CRM software to track and report field metrics.
- Remote home office environment with travel up to 70-80% across the assigned territory to visit retail establishments, dealer locations, and regional events.
