Regional District of Central Okanagan
Administrative Assistant – Visitor Services
Are you customer service focused? Do you have exceptional organizational skills, strong attention to detail, and the ability to effectively manage multiple priorities in a fast-paced environment? If so, we want you on our Parks Services Team!
As the successful candidate for the Administrative Assistant - Visitor Services you will provide day-to-day administrative support to Parks Visitor Services with an emphasis on customer service, records management, scheduling, communications, reporting, and finance-related processes.
You will:
1. Provide excellent customer service:
- Respond to public inquiries by email, telephone, and web channels, providing accurate information regarding bookings, permits, bylaws, processes, and timelines.
- Respond to and record service requests and related documentation.
- Support staff and clients with scheduling programs and field trips, including confirmations, reminders, and updates.
2. Provide administrative support to Parks Visitor Services including but not limited to:
- Support the processing of permits, insurance documents, bookings, and volunteer-related administrative functions.
- Maintain calendars, client records, availability schedules, and supporting documentation.
- Coordinate vendor and contractor information and maintain internal staff calendars.
- Process accounts payable documentation, reconciliations, petty cash, mileage claims, invoice coding, cost centres, and routine reporting.
- Coordinate office services and supplies orders.
- Organize meetings, prepare agendas and presentations, and record minutes.
- Collect and maintain program, booking, and visitor statistics to support departmental reporting.
- Prepare and distribute correspondence and maintain department records and filing systems.
- Assist with the setup and administration of programs and events.
3. Projects or initiatives assigned that support the departments objectives
4. Other duties as assigned.
The ideal candidate for this role will have a Certificate in Office Administration and a minimum of one year of related experience. You will possess strong organizational, time management, communication, customer service, and problem-solving skills. Experience with booking, registration, permitting, or client management software is considered an asset. Experience using Intelligenz Software is also an asset. A valid BC Driver's Licence is required.
This is a full time, permanent CUPE 338 that works a schedule of Monday to Friday, 8:00 am to 4:00 pm with a one-hour unpaid lunch. This position pays $36.68 per hour.
If you sound like the ideal candidate for this role, view the full job description and apply using the APPLY NOW link below. This position will close on the evening of Sunday, November 22nd, 2026.
About the Regional District of Central Okanagan
We acknowledge our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. The RDCO recognizes, honours, and respects the syilx/ Okanagan lands upon which we live, work, and play.
The Regional District of Central Okanagan is made up of a dedicated team of people who care about the community we serve. We offer a competitive compensation package that includes benefits, Municipal Pension Plan and professional development. We are located in one of the most desirable places to live in BC, in the heart of the Okanagan Valley. The appeal of Okanagan Lake and the natural beauty of the surroundings continue to draw people to the valley. Our lifestyle is second to none especially for those who live to enjoy the outdoors.
