Job Description

Company Description

A relaxed, scenic dining destination where every season brings its own energy. Joining us means being part of a team that delights guests whether they are enjoying sun-soaked summer gatherings, lively après-ski celebrations, or vibrant mountain dining experiences throughout the year. You’ll help create approachable, memorable moments, engaging with guests in a dynamic and welcoming environment. This is the perfect setting for hospitality professionals who thrive on seasonal energy, love delivering friendly, attentive service, and enjoy being part of a team that brings each guest experience to life.

What’s in it for you?

Gratuity Sharing
Discounted gym membership
Employee Assistance Program
50% dining discount for all O&B locations for you and up to 3 guests
Employee referral program
Training and development opportunities
Access to health, dental and vision benefits with enhanced mental health coverage
O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

Job Description

Welcome each guest warmly and with enthusiasm, creating a positive first impression
Maintain awareness of surroundings and assist guests whenever needed
Share menu knowledge confidently and make informed recommendations about food and beverage offerings
Guide guests through their dining experience by presenting courses thoughtfully, explaining menu items, and ensuring each dish and beverage is enjoyed to its fullest
Utilize seat-specific ordering to ensure accurate delivery of food and prevent auctioning at the table
Enter information accurately and clearly into the POS system to ensure smooth communication with the back-of-house team
Respond promptly and courteously to guest requests or concerns
Maintain the cleanliness and organization of assigned sections throughout the shift
Adhere strictly to all food safety standards and procedures
Anticipate and accommodate special requests, celebrations, food preferences, and guest allergies
Perform additional duties as assigned to support overall restaurant operations

Qualifications

Minimum of 2 years of serving experience in a similar environment
Valid Smart Serve Certification required
Strong attention to detail with a commitment to accuracy and consistency
Ability to remain calm, professional, and efficient in a fast-paced environment
Excellent organizational skills with a demonstrated ability to drive sales
Proven ability to multitask and prioritize effectively
Strong oral and written communication skills
High level of food and beverage product knowledge
Ability to maintain professional urgency and momentum throughout shifts
Flexible availability, including evenings, weekends, and holidays as needed
Legally eligible to work in Canada
Ability to remain standing for extended periods and safely lift and move up to 25 lbs
Reliable transportation to and from the workplace

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate

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