About the Company - The Calgary Winter Club is Calgary’s premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.

About the Role - Under the direction of the Athletic and Recreation Division Manager, the Head of Aquatics is a career level position that is responsible for the overall effective and safe operation and utilization of the Aquatics Centre. The Head is a proven leader who provides exceptional direction, organization and communication that creates a vibrant and cohesive work environment and enhances the overall member experience.

Key Accountabilities and Responsibilities

Oversee all services, programs and activities of the Aquatics Department and its operation including facilities, equipment, maintenance, purchases, staffing, payroll, professional development, programming, communication and marketing
Effectively and collaboratively provide direction for the Aquatic Supervisors and associated staff to ensure the highest levels of safety standards and maximize facility usage and member experience
Provide effective and professional service to members, guests, employees, and co-workers
Develop varied, up-to-date lesson programs and pool schedule that meet the needs of members and revise or enhance as necessary. Examples include: Lifesaving Society lessons, specialty classes in diving, snorkeling, scuba, water literacy, a complete adult program which includes Swim Fit, Learn to Swim, Stroke Development, Aquatic Fitness program
Oversee the hiring and supervision of all Aquatic staff in terms of performance, qualifications, and desired professional development
In concert with the Director of Athletics & Recreation, set, monitor, and meet budget goals and objectives
Leadership courses that will include WSI, NLS, recertification clinics, and Lifesaving Instructor
Conduct staff in services and professional development seminars to enhance staff experience and teamwork skills
Work collaboratively with Aquatic Committee chair to set agenda and maximize member experience and attend committee meetings
Submit information required for Club published communications
Develop new initiatives, quality programs, and events/challenges based upon member needs, expectations, evolving trends and ongoing program and service evaluation

Knowledge, Skills, and Qualifications

Vibrant and high energy individual who leads by example and enjoys and excels working in fast paced, challenging, and changing environment
Minimum of 5-10 years related experience in a supervisory or leadership role
Excellent customer service skills
Proven leadership and creativity skills in service and program delivery
Takes initiative and ownership of task
Ability to maintain flexible schedule for best interests of the Aquatics Department
Bachelor’s degree in Kinesiology or related degree in the area of fitness, health, and/or recreation or a combination of comparable education and experience
Current CPR Basic Rescuer and First Aid or Athletic Injuries Certification
Flexibility in personal schedule to work some evenings, weekends, and other modified hours
AFLCA/CAN Fit Pro resistance training and group exercise certifications, and Alberta Kinesiology Association membership considered assets
CPAFLA ( CSEP) and Physical Literacy certification an asset

Additional Benefits of Working for the CWC

Comprehensive health, dental, and RRSP program
Discounts on travel, retail, and service through Perkopolis, Tickets@Work, Telus Partner Program, and more
Corporate Calm app subscription

Important Information

We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
The successful candidate in this role will be required to complete a clear security clearance.
We thank all interested applicants; however, only those selected for an interview will be contacted.

Calgary Winter Club

Open Positions

Head of Aquatics