About the Company - The Calgary Winter Club is Calgary’s premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.
About the Role - Under the direction of the Athletic and Recreation Division Manager, the Head of Aquatics is a career level position that is responsible for the overall effective and safe operation and utilization of the Aquatics Centre. The Head is a proven leader who provides exceptional direction, organization and communication that creates a vibrant and cohesive work environment and enhances the overall member experience.
Key Accountabilities and Responsibilities
- Oversee all services, programs and activities of the Aquatics Department and its operation including facilities, equipment, maintenance, purchases, staffing, payroll, professional development, programming, communication and marketing
- Effectively and collaboratively provide direction for the Aquatic Supervisors and associated staff to ensure the highest levels of safety standards and maximize facility usage and member experience
- Provide effective and professional service to members, guests, employees, and co-workers
- Develop varied, up-to-date lesson programs and pool schedule that meet the needs of members and revise or enhance as necessary. Examples include: Lifesaving Society lessons, specialty classes in diving, snorkeling, scuba, water literacy, a complete adult program which includes Swim Fit, Learn to Swim, Stroke Development, Aquatic Fitness program
- Oversee the hiring and supervision of all Aquatic staff in terms of performance, qualifications, and desired professional development
- In concert with the Director of Athletics & Recreation, set, monitor, and meet budget goals and objectives
- Leadership courses that will include WSI, NLS, recertification clinics, and Lifesaving Instructor
- Conduct staff in services and professional development seminars to enhance staff experience and teamwork skills
- Work collaboratively with Aquatic Committee chair to set agenda and maximize member experience and attend committee meetings
- Submit information required for Club published communications
- Develop new initiatives, quality programs, and events/challenges based upon member needs, expectations, evolving trends and ongoing program and service evaluation
Knowledge, Skills, and Qualifications
- Vibrant and high energy individual who leads by example and enjoys and excels working in fast paced, challenging, and changing environment
- Minimum of 5-10 years related experience in a supervisory or leadership role
- Excellent customer service skills
- Proven leadership and creativity skills in service and program delivery
- Takes initiative and ownership of task
- Ability to maintain flexible schedule for best interests of the Aquatics Department
- Bachelor’s degree in Kinesiology or related degree in the area of fitness, health, and/or recreation or a combination of comparable education and experience
- Current CPR Basic Rescuer and First Aid or Athletic Injuries Certification
- Flexibility in personal schedule to work some evenings, weekends, and other modified hours
- AFLCA/CAN Fit Pro resistance training and group exercise certifications, and Alberta Kinesiology Association membership considered assets
- CPAFLA ( CSEP) and Physical Literacy certification an asset
Additional Benefits of Working for the CWC
- Comprehensive health, dental, and RRSP program
- Discounts on travel, retail, and service through Perkopolis, Tickets@Work, Telus Partner Program, and more
- Corporate Calm app subscription
Important Information
- We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
- We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
- Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
- The successful candidate in this role will be required to complete a clear security clearance.
- We thank all interested applicants; however, only those selected for an interview will be contacted.