Position Title: Auto Parts Store Counterperson/Shipper/Receiver

Location: Barrie, ON

Type of Employment: Full-time Permanent

Number of Vacancies: 1

Compensation: $19.00-23.00 per hour, based on experience, plus comprehensive group benefits

Hours:

40-44 hours per week
Tuesday to Saturday

Who are we looking for?

A dedicated individual looking for long-term employment with opportunity for growth, and is committed to working reliably for 40 to 44 hours per week
A team player with a strong work ethic, positive attitude and customer-focused mindset
An individual with a passion for customer service, and knowledge of automotive aftermarket parts, cataloguing systems and/or sales/repair/service experience

Position Summary

As the Counterperson/Shipper/Receiver, the individual will be required to provide quality customer service and assist customer inquiries both in-person and over the phone using their own automotive knowledge, the company systems and parts catalogues. They will also be required to efficiently check, pick, pack, receive, ship, stock and organize automotive parts. They will help maintain the inventory and cleanliness of the store. They will be required to dispatch drivers and reliably deliver parts to our valued customers. The successful candidate will also assist with completing any necessary paperwork in an accurate manner. Effective use of resources, such as the company database and parts catalogue will be required.

Who are we?

Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) is a family-owned business that values a workplace culture of safety. Canusa/APC provides opportunities to grow alongside accomplished industry leaders. Visit our website to learn more about us at https://www.autopartscentres.com/.

Key Responsibilities

Provide quality customer service and assist customer inquiries both in-person and over the phone using their own automotive knowledge, the company systems and parts catalogues
Answer inbound calls and ensure all calls are answered in a professional manner
Conduct follow-up calls to customers as necessary
Support all store warehouse duties (picking orders, receiving, inventory control, shipping, stocking and organizing)
Coordinate the drivers for effective dispatching of vehicles
Efficiently and safely load auto parts onto delivery vehicles
Efficiently deliver parts, being mindful of customer requests
Help control inventory and ensure product availability
Complete necessary paperwork in an accurate manner
Collaborate with the main warehouse to resolve stock-related concerns
Maintain a clean and organized store by keeping racking, shelves, pallet areas, workstations and shared spaces neat (organize products, sweep, dust, sanitize and mop)
Other reasonable duties as assigned by the management team

Key Requirements

Aftermarket automotive parts knowledge/experience an asset
2+ years of customer service experience required
G Driver’s License and clean 3-year abstract required
Picking, receiving, shipping, inventory control, and stock maintenance experience is an asset
Basic math skills and ability to sort alphanumerically
Basic computer skills (e.g. ability to use Outlook, online database and web-based training)

Desirable Skills and Abilities

Accountability and dependability
Excellent ability to work independently and as a team
Positive attitude and a flexible mindset
Attention to detail and excellent organization skills
Time management and prioritization skills with a deadline-oriented mindset
Ability and willingness to improve, learn and adapt in accordance with new procedures, change and technology

Physical Requirements

Ability to lift and move 10 lbs. (4.5 kg) to 50 lbs. (22.7 kg) safely and consistently
Ability to walk, stand, sit, climb, balance, lift and bend on a regular basis

Why work with us?

A supportive culture with the opportunity for a long-term career
Strong focus on the health and safety of employees with a dedicated Joint Health and Safety Committee (JHSC)
Employee and Family Assistance Program (EFAP)
Comprehensive benefits package that includes health, dental, out-of-country/province travel, long-term disability, accidental death and dismemberment and life insurance benefits (permanent full-time positions)
Health Care Spending Account (HCSA)
Deferred-Profit Sharing Plan (Retirement Savings Plan)
Competitive wage based on experience
Employee pricing on products, social club perks and employee appreciation events
Co-operative team environment with the unified goal of providing customers with the best experience with a unique delivery service and distribution network
An equal-opportunity employer committed to diversity and inclusion. Accommodations are offered during the application process upon request

References

References from previous employment or education may be required.

Safety-Sensitive Position

This position is a safety-sensitive position. The employee must be free from impairment while at work and be fit for duty, as a high alertness level is absolutely required.

INDHP

CANUSA Automotive Warehousing Inc

Open Positions

Counterperson/Order Picker